[kictanet] Facebook "Community Standards£.
Mercy Ndegwa
shikondegwa at fb.com
Thu May 9 18:07:49 EAT 2019
Bringing to your attention a minor but important correction in red! Apologies!
Dear Mutemi,
Thank you for your patience as we investigated your escalation. We have now concluded our findings which are included in detail below.
Please note that Facebook’s custom is not to address a user’s account in a public forum. However, we have noted that you have chosen to waiver that and given us the approval to share our findings on your account here.
At Facebook’s scale more than 1 billion pieces of content are posted daily, this means our content reviewing teams look at millions billions of pieces of content a week (you can see this detail in our Transparency Report<https://transparency.facebook.com/community-standards-enforcement>). Content review requires the partnership of multiple teams and subject matter experts across policy, product, and operations. These teams work in concert to address enforcement with the thought and skill a project of this complexity requires. This is further layered with heavy investment in safety and security that include Automation and Artificial Intelligence techniques which are applied to perform safety checks across the platform to help us rapidly detect and address security risks with the minimum margin of error possible.
From the investigations done by our safety operations team, it was found that it is in the performance of these automated safety checks that our systems noted signals on your account , which were interpreted as possible hacking. As expected, a series of actions followed suit. These included having your account placed in a temporary security check to ensure that the account was secure. This then triggered a second policy compliance action that resulted in the deletion of the content, based off of the first checkpoint. Unfortunately, a content-restore did not happen upon the check being cleared by the user and this was corrected when the matter was escalated to us here. This explains why you received the alerts of restored content (an example of which you attached in the email below) following this action.
To further shed some light on our content review framework and considerations, I have included at the tail end of this email, a number of links to additional information and resources that you may find informative. Also, to follow Ali’s lead on a similar point I would like to summarise as follows;
* Mistakes are going to happen with anything that operates at this scale—especially with so much nuance
* We are working on improving our AI to help us increase our accuracy and speed. While we continue developing our algorithms, we also strongly believe that people (reviewers) are important when it comes to understanding context, which is why people remain at the center of the content review process.
* All of our reviewers undergo extensive training when they join and, thereafter, are regularly trained and tested with specific examples on how to uphold the Community Standards and take the correct action on a report. This training also occurs when policies are clarified, or as they evolve.
* We also audit the quality and accuracy of reviewer decisions on an ongoing basis to coach them and follow up on improving, where errors are made.
* This is also why we have appeals, to let our community ask for a second look on decisions we took as was the case here. We recognize that having a chance to overturn any wrong decisions will help drive down our mistakes overall and improve our automations.
* We are a dynamic organization, constantly learning and improving our systems to keep the platforms safe for our diverse users while allowing for freedom of expression.
Relatedly, the balance between free expression and safety, is one we have to contend with everyday especially in our content review process. So, in order to maintain a safe and respectful environment on the platform, we have developed Community Standards<https://www.facebook.com/communitystandards> . These outline Facebook’s policies about what is and isn’t permitted. We want people to feel free to share and connect on Facebook, and we know they will only do that if they feel safe.
Once again, thank you all for your patience and looking forward to a seating where we can discuss this further or other arising matters and or receive compliments of the platform 😊.
* Mark content letter Nov 2018: https://www.facebook.com/notes/mark-zuckerberg/a-blueprint-for-content-governance-and-enforcement/10156443129621634/?hc_location=ufi<https://fb.facebook.com/notes/mark-zuckerberg/a-blueprint-for-content-governance-and-enforcement/10156443129621634/?hc_location=ufi>
* 3 sided coin / Partnership with policy, product & ops (VIDEO): https://newsroom.fb.com/news/2018/11/inside-feed-community-integrity-keeping-people-safe/
* CO Blog Post : https://newsroom.fb.com/news/2018/07/hard-questions-content-reviewers/
* Our commitment to content reviewers: https://newsroom.fb.com/news/2019/02/commitment-to-content-reviewers/
Best Regards,
Mercy Ndegwa
Head of Public Policy, East Africa | Facebook
From: Mercy Ndegwa <shikondegwa at fb.com>
Date: Thursday, May 9, 2019 at 5:31 PM
To: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
Cc: Mutemi wa Kiama <eddiekiama at gmail.com>
Subject: Re: [kictanet] Facebook "Community Standards£.
Dear Mutemi,
Thank you for your patience as we investigated your escalation. We have now concluded our findings which are included in detail below.
Please note that Facebook’s custom is not to address a user’s account in a public forum. However, we have noted that you have chosen to waiver that and given us the approval to share our findings on your account here.
At Facebook’s scale more than 1 billion pieces of content are posted daily, this means our content reviewing teams look at millions of pieces of content a week (you can see this detail in our Transparency Report<https://transparency.facebook.com/community-standards-enforcement>). Content review requires the partnership of multiple teams and subject matter experts across policy, product, and operations. These teams work in concert to address enforcement with the thought and skill a project of this complexity requires. This is further layered with heavy investment in safety and security that include Automation and Artificial Intelligence techniques which are applied to perform safety checks across the platform to help us rapidly detect and address security risks with the minimum margin of error possible.
From the investigations done by our safety operations team, it was found that it is in the performance of these automated safety checks that our systems noted signals on your account , which were interpreted as possible hacking. As expected, a series of actions followed suit. These included having your account placed in a temporary security check to ensure that the account was secure. This then triggered a second policy compliance action that resulted in the deletion of the content, based off of the first checkpoint. Unfortunately, a content-restore did not happen upon the check being cleared by the user and this was corrected when the matter was escalated to us here. This explains why you received the alerts of restored content (an example of which you attached in the email below) following this action.
To further shed some light on our content review framework and considerations, I have included at the tail end of this email, a number of links to additional information and resources that you may find informative. Also, to follow Ali’s lead on a similar point I would like to summarise as follows;
* Mistakes are going to happen with anything that operates at this scale—especially with so much nuance
* We are working on improving our AI to help us increase our accuracy and speed. While we continue developing our algorithms, we also strongly believe that people (reviewers) are important when it comes to understanding context, which is why people remain at the center of the content review process.
* All of our reviewers undergo extensive training when they join and, thereafter, are regularly trained and tested with specific examples on how to uphold the Community Standards and take the correct action on a report. This training also occurs when policies are clarified, or as they evolve.
* We also audit the quality and accuracy of reviewer decisions on an ongoing basis to coach them and follow up on improving, where errors are made.
* This is also why we have appeals, to let our community ask for a second look on decisions we took as was the case here. We recognize that having a chance to overturn any wrong decisions will help drive down our mistakes overall and improve our automations.
* We are a dynamic organization, constantly learning and improving our systems to keep the platforms safe for our diverse users while allowing for freedom of expression.
Relatedly, the balance between free expression and safety, is one we have to contend with everyday especially in our content review process. So, in order to maintain a safe and respectful environment on the platform, we have developed Community Standards<https://www.facebook.com/communitystandards> . These outline Facebook’s policies about what is and isn’t permitted. We want people to feel free to share and connect on Facebook, and we know they will only do that if they feel safe.
Once again, thank you all for your patience and looking forward to a seating where we can discuss this further or other arising matters and or receive compliments of the platform 😊.
* Mark content letter Nov 2018: https://www.facebook.com/notes/mark-zuckerberg/a-blueprint-for-content-governance-and-enforcement/10156443129621634/?hc_location=ufi<https://fb.facebook.com/notes/mark-zuckerberg/a-blueprint-for-content-governance-and-enforcement/10156443129621634/?hc_location=ufi>
* 3 sided coin / Partnership with policy, product & ops (VIDEO): https://newsroom.fb.com/news/2018/11/inside-feed-community-integrity-keeping-people-safe/
* CO Blog Post : https://newsroom.fb.com/news/2018/07/hard-questions-content-reviewers/
* Our commitment to content reviewers: https://newsroom.fb.com/news/2019/02/commitment-to-content-reviewers/
Best Regards,
Mercy Ndegwa
Head of Public Policy, East Africa | Facebook
From: kictanet <kictanet-bounces+shikondegwa=fb.com at lists.kictanet.or.ke> on behalf of Mutemi wa Kiama via kictanet <kictanet at lists.kictanet.or.ke>
Reply-To: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
Date: Tuesday, May 7, 2019 at 1:21 PM
To: Mercy Ndegwa <shikondegwa at fb.com>
Cc: Mutemi wa Kiama <eddiekiama at gmail.com>
Subject: Re: [kictanet] Facebook "Community Standards£.
Thanks Mwendwa!
Update... Got the attached message from FB.
Still hoping the FB team here will let the List know what the issue was.
Warm regards,
Edwin Kiama
Thoughts become things... choose the good ones!
-------------------------------------------------------------------------------------------------------
Social Innovator, Social Justice Entrepreneur, Catalyst, Human Rights Defender, Social Accountability Champion, Rhize Coach
#DevolutionIsRevolution Champion
The Wanjiku Agenda Kenya Foundation (WAKenya)
Ordinary, Fearless Kenyans.
Sauti Ya Wanjiku Social Movement www.sautiyawanjiku.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.sautiyawanjiku.com&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=HaOaUQjjlTjtr4RMKiwmoSf8UYagEkrcB4mUpOQNhLQ&s=EJAN6z7WJ8dpVjBOVPHx-oKN0FXweYF0eNt7lL_m8yk&e=>
https://www.facebook.com/wanjikurevolutionkenya
https://twitter.com/WanjikuRevolt<https://urldefense.proofpoint.com/v2/url?u=https-3A__twitter.com_WanjikuRevolt&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=HaOaUQjjlTjtr4RMKiwmoSf8UYagEkrcB4mUpOQNhLQ&s=9UDhxyUv7zu0Xq0JySOOsH5fdEALQA3j2ZiSOR-ZJsk&e=>
https://plus.google.com/u/1/+WanjikuMapinduzi/posts<https://urldefense.proofpoint.com/v2/url?u=https-3A__plus.google.com_u_1_-2BWanjikuMapinduzi_posts&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=HaOaUQjjlTjtr4RMKiwmoSf8UYagEkrcB4mUpOQNhLQ&s=_1ktCQMAvuxDkvIh5USnvNqFamL-aAVvUYX0-IdM5aM&e=>
http://www.scribd.com/wmkenya<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.scribd.com_wmkenya&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=HaOaUQjjlTjtr4RMKiwmoSf8UYagEkrcB4mUpOQNhLQ&s=s4z2qFssXFqUeNTPbiHwzoFN3Ak2P2sQ-B6O5a8eR8E&e=>
"Never doubt that a small group of thoughtful, committed people can change the world. Indeed, it is the only thing that ever has." ~Margaret Mead
On Mon, 6 May 2019, 21:20 Mwendwa Kivuva via kictanet, <kictanet at lists.kictanet.or.ke<mailto:kictanet at lists.kictanet.or.ke>> wrote:
During the very informative "Talk to Facebook" session organised by KICTANet, and attended by both Ebele and Mutemi wa Kiama, the issue of content moderation was discussed at length.
It is very helpful when this issue is discussed here, and the final resolution shared. It will help us document how such challenges are handled.
Content producers, bloggers, activists, human rights defenders, and civil society organisations use the power of the Internet, and especially social media tools to report, pitch, organize, mobilize, and inform. They find especially Facebook to be very helpful in their work. Revolutions all over the world have happened in social media changing the direction of society. The protagonists are usually Governments or large organisations. These protagonists have mastered the game, and understood how content moderation works. They mobilize an army of social media users (sometimes even botnets) to spear and report a single social media account as having infringed on some social standards. This speared account is then brought down, or the content moderated. We have seen this happen to one particular twitter account which was not very friendly to the establishment. I have seen this tactic employed by cryptocurrency rivals to bring down opponents.
We should understand the difficult environment social media platforms have to go through navigating social-political challenges all over the globe. Governments themselves have grown to be very assertive, and some even try to mimic the China model of banning platforms all-together to reign on their citizens. On the other hand, platforms have to find a balance to grow market share without the wrath of governments. It is business suicide for platforms not to conform to government standards else they will loose market share. The important thing is find a working balance.
Facebook should understand the political environment it operates in, and communicate clearly how it handles politically incorrect accounts. Perhaps, another "Talk to Facebook" is due.
Warm Regards
On Mon, May 6, 2019, 11:56 Mercy Ndegwa via kictanet <kictanet at lists.kictanet.or.ke<mailto:kictanet at lists.kictanet.or.ke>> wrote:
Dear Mutemi,
Thank you for the links. Please allow us some time to review and i will revert as soon as possible.
Best Regards,
Mercy Ndegwa
Head of Public Policy, East Africa
Facebook
From: Mutemi wa Kiama <eddiekiama at gmail.com<mailto:eddiekiama at gmail.com>>
Date: Monday, May 6, 2019 at 11:49 AM
To: Mercy Ndegwa <shikondegwa at fb.com<mailto:shikondegwa at fb.com>>
Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke<mailto:kictanet at lists.kictanet.or.ke>>
Subject: Re: [kictanet] Facebook "Community Standards£.
Dear Mercy,
Thanks for your response.
Here are the links:
https://m.facebook.com/story.php?story_fbid=10157316377209106&id=736414105
https://m.facebook.com/story.php?story_fbid=10157316479889106&id=736414105
https://m.facebook.com/story.php?story_fbid=10157316705529106&id=736414105
https://m.facebook.com/story.php?story_fbid=10157316742004106&id=736414105
https://m.facebook.com/story.php?story_fbid=10157316799189106&id=736414105
https://m.facebook.com/story.php?story_fbid=10157316835789106&id=736414105
https://m.facebook.com/story.php?story_fbid=10157317003499106&id=736414105
I suspect the individual characterized in the following post is the one who could have reported all the other posts https://m.facebook.com/story.php?story_fbid=10157317072534106&id=736414105 but my concern is why the reviewers would then not correct the situation.
Some of the posts have been reinstated while others have been taken down (only I can see them).
Warm regards,
Edwin Kiama
Thoughts become things... choose the good ones!
-------------------------------------------------------------------------------------------------------
Social Innovator, Social Justice Entrepreneur, Catalyst, Human Rights Defender, Social Accountability Champion, Rhize Coach
#DevolutionIsRevolution Champion
The Wanjiku Agenda Kenya Foundation (WAKenya)
Ordinary, Fearless Kenyans.
Sauti Ya Wanjiku Social Movement www.sautiyawanjiku.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.sautiyawanjiku.com&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=e6rB4uP8bvgt4rriTl0mvOokX0AL259Cxk865OmOrfo&s=G-5sdM16MxfCKoCsOlaQihHDy6JG46WLQo1e0TM9w68&e=>
https://www.facebook.com/wanjikurevolutionkenya
https://twitter.com/WanjikuRevolt<https://urldefense.proofpoint.com/v2/url?u=https-3A__twitter.com_WanjikuRevolt&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=e6rB4uP8bvgt4rriTl0mvOokX0AL259Cxk865OmOrfo&s=DGjbdgby58mvCArB9ZFltNRtY20pmBHkzrodqLZZ4vo&e=>
https://plus.google.com/u/1/+WanjikuMapinduzi/posts<https://urldefense.proofpoint.com/v2/url?u=https-3A__plus.google.com_u_1_-2BWanjikuMapinduzi_posts&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=e6rB4uP8bvgt4rriTl0mvOokX0AL259Cxk865OmOrfo&s=zvLBHAZncGsTdjgjIMQLJl_4mvIKdOyTaT73ORazT-A&e=>
http://www.scribd.com/wmkenya<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.scribd.com_wmkenya&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=e6rB4uP8bvgt4rriTl0mvOokX0AL259Cxk865OmOrfo&s=fxP1Ay4cc-5aVT9hP1TveLTomwt_3hqEBJ9Kztu3S6A&e=>
"Never doubt that a small group of thoughtful, committed people can change the world. Indeed, it is the only thing that ever has." ~Margaret Mead
On Mon, 6 May 2019, 10:31 Mercy Ndegwa, <shikondegwa at fb.com<mailto:shikondegwa at fb.com>> wrote:
Dear Mutemi,
Thank you for flagging the issue. Pease do share the links to the specific pieces of content you would like us to address and we will shed more light on the specific considerations taken to review that content.
Barrack, I am also happy to explore the proposal to revisit an informative session on our Community Standards and or other relevant topics of discussion of interest to this community.
Best Regards,
Mercy Ndegwa
Head of Public Policy, East Africa
Facebook
From: kictanet <kictanet-bounces+shikondegwa=fb.com at lists.kictanet.or.ke<mailto:fb.com at lists.kictanet.or.ke>> on behalf of Mutemi wa Kiama via kictanet <kictanet at lists.kictanet.or.ke<mailto:kictanet at lists.kictanet.or.ke>>
Reply-To: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke<mailto:kictanet at lists.kictanet.or.ke>>
Date: Monday, May 6, 2019 at 10:18 AM
To: Mercy Ndegwa <shikondegwa at fb.com<mailto:shikondegwa at fb.com>>
Cc: Mutemi wa Kiama <eddiekiama at gmail.com<mailto:eddiekiama at gmail.com>>, KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke<mailto:kictanet at lists.kictanet.or.ke>>
Subject: Re: [kictanet] Facebook "Community Standards£.
Hi Barrack,
Much appreciated.
Warm regards,
Edwin Kiama
Thoughts become things... choose the good ones!
-------------------------------------------------------------------------------------------------------
Social Innovator, Social Justice Entrepreneur, Catalyst, Human Rights Defender, Social Accountability Champion, Rhize Coach
#DevolutionIsRevolution Champion
The Wanjiku Agenda Kenya Foundation (WAKenya)
Ordinary, Fearless Kenyans.
Sauti Ya Wanjiku Social Movement www.sautiyawanjiku.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.sautiyawanjiku.com&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=R9vpXVgzlXsp38jl_U0idoylGsHBCsprYz0LSbe6sIA&s=2LDyeDLbsZAeOY69NRke1WDPwAmG1WJ1_kd453-r4Wg&e=>
https://www.facebook.com/wanjikurevolutionkenya
https://twitter.com/WanjikuRevolt<https://urldefense.proofpoint.com/v2/url?u=https-3A__twitter.com_WanjikuRevolt&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=R9vpXVgzlXsp38jl_U0idoylGsHBCsprYz0LSbe6sIA&s=FfPsULRFzXGqitB0PVSSo26hTE8SEeWUlW8vLPfflI8&e=>
https://plus.google.com/u/1/+WanjikuMapinduzi/posts<https://urldefense.proofpoint.com/v2/url?u=https-3A__plus.google.com_u_1_-2BWanjikuMapinduzi_posts&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=R9vpXVgzlXsp38jl_U0idoylGsHBCsprYz0LSbe6sIA&s=Fzjzp68EG7MQqwnMx2GWOB8FYZiwncpM7LFiB4Xbd9Y&e=>
http://www.scribd.com/wmkenya<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.scribd.com_wmkenya&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=R9vpXVgzlXsp38jl_U0idoylGsHBCsprYz0LSbe6sIA&s=RHk8IZ6oT2NaKMjM2xKXCB8imvKUUlGXoa1LqbA_KSQ&e=>
"Never doubt that a small group of thoughtful, committed people can change the world. Indeed, it is the only thing that ever has." ~Margaret Mead
On Mon, 6 May 2019, 10:14 Barrack Otieno, <otieno.barrack at gmail.com<mailto:otieno.barrack at gmail.com>> wrote:
Hi Mutemi,
This conversation is educative, i think we should keep it here. Mercy
and George can shed more light on the issues so that we can all learn
as a Community.
Regards
On 5/6/19, Mutemi wa Kiama via kictanet <kictanet at lists.kictanet.or.ke<mailto:kictanet at lists.kictanet.or.ke>> wrote:
> Dear Ebele & FB team,
>
> Once again thanks for the prompt response.
>
> Am sure Mercy and team are following the conversation though I got a
> vacation/traveling responder from her email. For the benefit of Listers
> here who could be having similar concerns, could we keep the conversation
> here?
>
> I appreciate your response vis a vis difficulty moderating global cultural
> attitudes towards skin, genitalia and nudity as well as need to protect
> children. However, surely the three images I attach here again for your
> benefit do not fit in that mould?
>
> I would really appreciate your advice on what is considered offensive in
> these three images, especially considering someone in my FB Community could
> have reported them. It will also be useful in guiding my own self
> moderation.
>
> Warm regards,
>
> Edwin Kiama
>
> Thoughts become things... choose the good ones!
> -------------------------------------------------------------------------------------------------------
> Social Innovator, Social Justice Entrepreneur, Catalyst, Human Rights
> Defender, Social Accountability Champion, Rhize Coach
>
> #DevolutionIsRevolution Champion
>
> The Wanjiku Agenda Kenya Foundation (WAKenya)
> Ordinary, Fearless Kenyans.
>
> Sauti Ya Wanjiku Social Movement www.sautiyawanjiku.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.sautiyawanjiku.com&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=R9vpXVgzlXsp38jl_U0idoylGsHBCsprYz0LSbe6sIA&s=2LDyeDLbsZAeOY69NRke1WDPwAmG1WJ1_kd453-r4Wg&e=>
>
> https://www.facebook.com/wanjikurevolutionkenya
>
> https://twitter.com/WanjikuRevolt<https://urldefense.proofpoint.com/v2/url?u=https-3A__twitter.com_WanjikuRevolt&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=R9vpXVgzlXsp38jl_U0idoylGsHBCsprYz0LSbe6sIA&s=FfPsULRFzXGqitB0PVSSo26hTE8SEeWUlW8vLPfflI8&e=>
>
> https://plus.google.com/u/1/+WanjikuMapinduzi/posts<https://urldefense.proofpoint.com/v2/url?u=https-3A__plus.google.com_u_1_-2BWanjikuMapinduzi_posts&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=R9vpXVgzlXsp38jl_U0idoylGsHBCsprYz0LSbe6sIA&s=Fzjzp68EG7MQqwnMx2GWOB8FYZiwncpM7LFiB4Xbd9Y&e=>
>
> http://www.scribd.com/wmkenya<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.scribd.com_wmkenya&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=R9vpXVgzlXsp38jl_U0idoylGsHBCsprYz0LSbe6sIA&s=RHk8IZ6oT2NaKMjM2xKXCB8imvKUUlGXoa1LqbA_KSQ&e=>
>
>
> "Never doubt that a small group of thoughtful, committed people can change
> the world. Indeed, it is the only thing that ever has." ~Margaret Mead
>
> On Mon, 6 May 2019, 08:53 Ebele Okobi, <ebeleokobi at fb.com<mailto:ebeleokobi at fb.com>> wrote:
>
>> Mercy and George are the right contacts, and you can engage directly,
>> w/out posting your account details to KICTAnet. She will need the link to
>> the specific pieces of content you are addressing, as well.
>>
>>
>>
>> Mercy and Fadzai can explain in more detail, but it is highly unlikely
>> that most of the content you are describing was removed as a result of
>> algorithms. The most likely scenario is that it was reported by a member
>> of
>> your own Facebook community. It was then reviewed by one of our human
>> reviewers, and if the content was fully frontal nudity, was removed as
>> being against policy. We continue to grapple with how to craft and
>> implement global policies that address the most harm while allowing the
>> most speech. As a result of significant risk related to child
>> exploitation
>> content and consent, our rules currently do not allow for images of
>> children’s genitalia. I am a mother, of African children. I recognize
>> that
>> my cute picture of my son in the bath is not child exploitation content,
>> but unfortunately, at scale it is very difficult to apply a rule that
>> recognizes that nuance, and which would leave up my cute naked African
>> child and take down that same cute African child in an account that, for
>> ex, collects images of those cute naked children w/out the consent of
>> their
>> parents and posts them on a page for the review of less benign viewers.
>> Note that this is not actually an “African” problem (many Danish and
>> French
>> and Bangladeshi and Fijian mothers/cultures also want to post pictures of
>> naked children) , and also note the implications of allowing only African
>> children to be depicted nude on our platforms while taking down pictures
>> of
>> European children.
>>
>>
>>
>> We have often hosted “ask me anything” and similar events discussing our
>> content policies. They are useful for helping to give an understanding of
>> the amount of thought that goes into creating and enforcing. It’s
>> impossible for these global rules to be perfect, and feedback is
>> welcomed,
>> but it’s also most useful with an understanding of the context in which
>> they were created. Mercy would be delighted to explore whether another
>> one
>> for this community would be of interest.
>>
>>
>>
>> In the meantime, these articles are illuminating-there might be a
>> paywall-alas, nothing I can do about that.
>>
>> https://www.nytimes.com/2018/12/27/world/facebook-moderators.html<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.nytimes.com_2018_12_27_world_facebook-2Dmoderators.html&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=R9vpXVgzlXsp38jl_U0idoylGsHBCsprYz0LSbe6sIA&s=5640BtJDdn1bTq10GMScM0ne9sRIqKg31O4FI8Ovaa0&e=>
>>
>>
>> https://www.newyorker.com/news/news-desk/inside-the-team-at-facebook-that-dealt-with-the-christchurch-shooting<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.newyorker.com_news_news-2Ddesk_inside-2Dthe-2Dteam-2Dat-2Dfacebook-2Dthat-2Ddealt-2Dwith-2Dthe-2Dchristchurch-2Dshooting&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=R9vpXVgzlXsp38jl_U0idoylGsHBCsprYz0LSbe6sIA&s=gINlu5GFDW86y8Wdnsn4wEGwmUjyqup8_fqN5a3bw6s&e=>
>>
>>
>>
>>
>>
>> Best, Ebele
>>
>>
>>
>> *From: *Mutemi wa Kiama <eddiekiama at gmail.com<mailto:eddiekiama at gmail.com>>
>> *Date: *Sunday, May 5, 2019 at 9:35 AM
>> *To: *Ebele Okobi <ebeleokobi at fb.com<mailto:ebeleokobi at fb.com>>
>> *Cc: *Mercy Ndegwa <shikondegwa at fb.com<mailto:shikondegwa at fb.com>>, George Owuor <gowuor at fb.com<mailto:gowuor at fb.com>>,
>> KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke<mailto:kictanet at lists.kictanet.or.ke>>, Fadzai
>> Madzingira <fmadzingira at fb.com<mailto:fmadzingira at fb.com>>
>> *Subject: *Re: Facebook "Community Standards£.
>>
>>
>>
>> Thank you Ebele for your quick response. Here is a link to the profile:
>> https://www.facebook.com/MutemiWaKiama
>>
>>
>>
>> Additionally, the FB algorithms also seem no to recognise that some
>> African nudity is not culturally "inappropriate", eg young boys swimming
>> in
>> a river, or the two children I have attached in the original email.
>>
>> Warm regards,
>>
>> Edwin Kiama
>>
>> Thoughts become things... choose the good ones!
>>
>> -------------------------------------------------------------------------------------------------------
>> Social Innovator, Social Justice Entrepreneur, Catalyst, Human Rights
>> Defender, Social Accountability Champion, Rhize Coach
>>
>> #DevolutionIsRevolution Champion
>>
>> The Wanjiku Agenda Kenya Foundation (WAKenya)
>> Ordinary, Fearless Kenyans.
>>
>> Sauti Ya Wanjiku Social Movement www.sautiyawanjiku.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.sautiyawanjiku.com&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=R9vpXVgzlXsp38jl_U0idoylGsHBCsprYz0LSbe6sIA&s=2LDyeDLbsZAeOY69NRke1WDPwAmG1WJ1_kd453-r4Wg&e=>
>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.sautiyawanjiku.com&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=ArvepG4_wcNu_X9xi3nb_Xa9WsGLVfmK6mwPdVONOTE&m=HN9QGITARk6W6QsjdsO0c_5RGVswg_WywLfejq5SFXY&s=6Rvbs65q7oD-9RMFncGgvwbFIyCQebeK_r6vVlmpwaQ&e=>
>>
>> https://www.facebook.com/wanjikurevolutionkenya
>>
>> https://twitter.com/WanjikuRevolt<https://urldefense.proofpoint.com/v2/url?u=https-3A__twitter.com_WanjikuRevolt&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=R9vpXVgzlXsp38jl_U0idoylGsHBCsprYz0LSbe6sIA&s=FfPsULRFzXGqitB0PVSSo26hTE8SEeWUlW8vLPfflI8&e=>
>> <https://urldefense.proofpoint.com/v2/url?u=https-3A__twitter.com_WanjikuRevolt&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=ArvepG4_wcNu_X9xi3nb_Xa9WsGLVfmK6mwPdVONOTE&m=HN9QGITARk6W6QsjdsO0c_5RGVswg_WywLfejq5SFXY&s=BUDlm7M7BKY3odCeKHo6nghaIXxLWVcFdWKeWKPHfEw&e=>
>>
>> https://plus.google.com/u/1/+WanjikuMapinduzi/posts<https://urldefense.proofpoint.com/v2/url?u=https-3A__plus.google.com_u_1_-2BWanjikuMapinduzi_posts&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=R9vpXVgzlXsp38jl_U0idoylGsHBCsprYz0LSbe6sIA&s=Fzjzp68EG7MQqwnMx2GWOB8FYZiwncpM7LFiB4Xbd9Y&e=>
>> <https://urldefense.proofpoint.com/v2/url?u=https-3A__plus.google.com_u_1_-2BWanjikuMapinduzi_posts&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=ArvepG4_wcNu_X9xi3nb_Xa9WsGLVfmK6mwPdVONOTE&m=HN9QGITARk6W6QsjdsO0c_5RGVswg_WywLfejq5SFXY&s=mcYsYkXxhoCTulZIH9_wUi-NrpACV49-pRAXLk-Ieoc&e=>
>>
>> http://www.scribd.com/wmkenya<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.scribd.com_wmkenya&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=R9vpXVgzlXsp38jl_U0idoylGsHBCsprYz0LSbe6sIA&s=RHk8IZ6oT2NaKMjM2xKXCB8imvKUUlGXoa1LqbA_KSQ&e=>
>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.scribd.com_wmkenya&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=ArvepG4_wcNu_X9xi3nb_Xa9WsGLVfmK6mwPdVONOTE&m=HN9QGITARk6W6QsjdsO0c_5RGVswg_WywLfejq5SFXY&s=oLwjbDMEm25xLKhRehUafznf8tCGJjIDeXOTN6K-4Cg&e=>
>>
>>
>> "Never doubt that a small group of thoughtful, committed people can
>> change
>> the world. Indeed, it is the only thing that ever has." ~Margaret Mead
>>
>>
>>
>> On Sat, 4 May 2019, 21:33 Ebele Okobi, <ebeleokobi at fb.com<mailto:ebeleokobi at fb.com>> wrote:
>>
>> If you have a question about Facebook, you may always contact us
>> directly.
>> I have cc’ed Mercy Ndegwa (Head of Policy for East Africa) and George
>> Owuor
>> (Policy Manager for East Africa) for follow up.
>>
>> Please send them the link to the account from which content was actionned
>> so that they can escalate. You may need to wait until the work week to
>> hear
>> back, unless this is an emergency involving threat to life or similarly
>> grave circumstances.
>>
>>
>>
>> The relevance of Cambridge Analytica in this context is unclear, but I
>> trust you will discuss in detail with my team.
>>
>>
>>
>> Thank you so much for bringing this to our attention.
>>
>>
>>
>> Best,
>>
>> Ebele
>>
>> ebele okobi
>>
>> public policy director | africa, the middle east & turkey
>>
>> facebook inc.
>>
>>
>>
>>
>>
>>
>> On May 4, 2019, at 7:22 PM, Mutemi wa Kiama <eddiekiama at gmail.com<mailto:eddiekiama at gmail.com>> wrote:
>>
>> According to Facebook these posts go against "Community Standards"!
>>
>>
>>
>> Why, because they're critical of GoK and it's leadership, advocate for
>> African wokeness, or the kids are in ethnic attire?
>>
>>
>>
>> Whose Community Standards and on what basis? Facebook has taken most of
>> them down today. Could someone please make me understand!
>>
>>
>>
>> Or has Cambridge Analytica taken over Facebook? This is censorship in my
>> book!
>>
>>
>>
>> Warm regards,
>>
>> Edwin Kiama
>>
>> Thoughts become things... choose the good ones!
>>
>> -------------------------------------------------------------------------------------------------------
>> Social Innovator, Social Justice Entrepreneur, Catalyst, Human Rights
>> Defender, Social Accountability Champion, Rhize Coach
>>
>> #DevolutionIsRevolution Champion
>>
>> The Wanjiku Agenda Kenya Foundation (WAKenya)
>> Ordinary, Fearless Kenyans.
>>
>> Sauti Ya Wanjiku Social Movement www.sautiyawanjiku.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.sautiyawanjiku.com&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=R9vpXVgzlXsp38jl_U0idoylGsHBCsprYz0LSbe6sIA&s=2LDyeDLbsZAeOY69NRke1WDPwAmG1WJ1_kd453-r4Wg&e=>
>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.sautiyawanjiku.com&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=ArvepG4_wcNu_X9xi3nb_Xa9WsGLVfmK6mwPdVONOTE&m=_QpWpfV90duPcHpdUxCBEuh5HjMF3I5hGVwwLS68tts&s=odMcGIH3ia-uNBOGqxg_RX38tu1KZlcrpvLTRJTcKjM&e=>
>>
>> https://www.facebook.com/wanjikurevolutionkenya
>>
>> https://twitter.com/WanjikuRevolt<https://urldefense.proofpoint.com/v2/url?u=https-3A__twitter.com_WanjikuRevolt&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=R9vpXVgzlXsp38jl_U0idoylGsHBCsprYz0LSbe6sIA&s=FfPsULRFzXGqitB0PVSSo26hTE8SEeWUlW8vLPfflI8&e=>
>> <https://urldefense.proofpoint.com/v2/url?u=https-3A__twitter.com_WanjikuRevolt&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=ArvepG4_wcNu_X9xi3nb_Xa9WsGLVfmK6mwPdVONOTE&m=_QpWpfV90duPcHpdUxCBEuh5HjMF3I5hGVwwLS68tts&s=5c6MWN_m6hjmRZcDeokXbB0l660ulF8Sw1F4bdXY_HQ&e=>
>>
>> https://plus.google.com/u/1/+WanjikuMapinduzi/posts<https://urldefense.proofpoint.com/v2/url?u=https-3A__plus.google.com_u_1_-2BWanjikuMapinduzi_posts&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=R9vpXVgzlXsp38jl_U0idoylGsHBCsprYz0LSbe6sIA&s=Fzjzp68EG7MQqwnMx2GWOB8FYZiwncpM7LFiB4Xbd9Y&e=>
>> <https://urldefense.proofpoint.com/v2/url?u=https-3A__plus.google.com_u_1_-2BWanjikuMapinduzi_posts&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=ArvepG4_wcNu_X9xi3nb_Xa9WsGLVfmK6mwPdVONOTE&m=_QpWpfV90duPcHpdUxCBEuh5HjMF3I5hGVwwLS68tts&s=WUg7bvVguOmj2LTmKuGosg_KDR23L5lHKRQC80MYBE4&e=>
>>
>> http://www.scribd.com/wmkenya<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.scribd.com_wmkenya&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=4jc2RtxQueb5oR1v9Wv1j7DBnwd38crpFAVcpsYYjfo&m=R9vpXVgzlXsp38jl_U0idoylGsHBCsprYz0LSbe6sIA&s=RHk8IZ6oT2NaKMjM2xKXCB8imvKUUlGXoa1LqbA_KSQ&e=>
>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.scribd.com_wmkenya&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=ArvepG4_wcNu_X9xi3nb_Xa9WsGLVfmK6mwPdVONOTE&m=_QpWpfV90duPcHpdUxCBEuh5HjMF3I5hGVwwLS68tts&s=wZ2Kb-C7HwI2QDXCKJBzo5fGL_Zgs3ZBIHjg6UUuLPE&e=>
>>
>>
>> "Never doubt that a small group of thoughtful, committed people can
>> change
>> the world. Indeed, it is the only thing that ever has." ~Margaret Mead
>>
>> <Screenshot_20190504-191325_1.jpg>
>>
>> <Screenshot_20190504-190809_1.jpg>
>>
>> <Screenshot_20190504-191307_1.jpg>
>>
>> <Screenshot_20190504-190832_1.jpg>
>>
>> <Screenshot_20190504-190752_1.jpg>
>>
>> <Screenshot_20190504-190930_1.jpg>
>>
>> <Screenshot_20190504-190912_1.jpg>
>>
>> <Screenshot_20190504-190730_1.jpg>
>>
>>
>
--
Barrack O. Otieno
+254721325277
+254733206359
Skype: barrack.otieno
PGP ID: 0x2611D86A
_______________________________________________
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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