[kictanet] Talk-2-Safaricom, Day 2 of 6:-Competition Issues

Tue Feb 7 22:15:10 EAT 2017

Actually I honestly don't understand this business of expiration of Bundles..

I mean if I go and fuel at the petrol station and the fuel in my car lasts a month will the fuel expire??? It's my money, it's my bundles. I think CA is sleeping on the job. Telcos need to change this policy. It's very unfair.

Ali Hussein
Principal
Hussein & Associates
+254 0713 601113 

Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim

"We are what we repeatedly do. Excellence, therefore, is not an act but a habit."  ~ Aristotle

Sent from my iPad

> On 7 Feb 2017, at 4:56 PM, george sidney ralak via kictanet <kictanet at lists.kictanet.or.ke> wrote:
> 
> Hello,
> 
> I've been on postpaid since 2013, all that time, I have been receiving 100 Mbs per month, we are now in 2017, is there a way Safaricom can add the amount of bundles it gives to its postpaid customers? 100 Mbs cannot even last one day and to make it worse it, there is no way one can sambaza bundles to a postpaid number. Since I rarely exhaust the voice bundles given to me, maybe there should be a plan to choose which bundles to receive more than the other.
> 
> Lastly, to those unused voice bundles at the end of every month, instead of just wiping them out, and you don't carry them forward like you used to anymore, why don't you convert them to Bonga points instead.
> 
> Cheers.
> 
> PS: apologies if this doesn't fall under today's topic.
> 
> 
>> On Tue, Feb 7, 2017 at 4:40 PM, Grace B via kictanet <kictanet at lists.kictanet.or.ke> wrote:
>> I will ask a question on behalf of my teenager friend,  "If Safcom makes so much profit,  why can't it lower data costs?"
>> 
>>> On 7 Feb 2017 4:05 a.m., "Victor Kapiyo via kictanet" <kictanet at lists.kictanet.or.ke> wrote:
>>> Safaricom has over the years benefited from its current position, raking in billions in profits for its shareholders. As a public listed company, what has the company done so far to confer some of these benefits to the public, whether as part of its CSR, investments or approaches in business operations etc.?
>>> 
>>> Regards,
>>> 
>>> Victor K
>>> 
>>>> On 7 Feb 2017 11:43, "Walubengo J via kictanet" <kictanet at lists.kictanet.or.ke> wrote:
>>>> Eeih?
>>>> 
>>>> No comments on this dominance issue?  I thought it was quite hot the other week.
>>>> 
>>>> The major issue is to debate whether Safricom is dominant.  If so, is this affecting the market negatively in terms of competitors being unable to break this dominant position?  What options might there be to bring about a change? 
>>>> 
>>>> Keeping in mind the other argument, should there be any change required?
>>>> 
>>>> Toa maoni.
>>>> 
>>>> walu.
>>>> 
>>>> 
>>>> 
>>>> From: Walubengo J via kictanet <kictanet at lists.kictanet.or.ke>
>>>> To: jwalu at yahoo.com 
>>>> Cc: Walubengo J <jwalu at yahoo.com>
>>>> Sent: Tuesday, February 7, 2017 8:16 AM
>>>> Subject: [kictanet] Talk-2-Safaricom, Day 2 of 6:-Competition Issues
>>>> 
>>>> We wish to thank all those who managed to contribute on Day 1, Consumer Issues.  Feel free to throw in some belated questions for Day1 - as long as you keep the relevant subject line.
>>>> 
>>>> Today we move onto Day2 issues that deal with competition/ market dominance issues.
>>>> 
>>>> The current data from CA (Q1, 2016-17) could be a useful guideline for the dominance debate. It  gives Safcom the following market shares:-
>>>>  
>>>> a)    Mobile Subscriber population (69% of all subscribers, closest rival has 17.5%)
>>>> b)    Voice Traffic (76% of all mobile voice traffic, closest rival is at 13.8%)
>>>> c)    Data/Internet Subsector, (63.2% of mobile internet subscriptions, closest rival is at 21%)
>>>> d)    Mobile Money Transactions ( 81% of all mobile money transactions, closest rival is at 16%)
>>>> 
>>>> I am sure we cannot ask or blame Safaricom for what it may consider a successful state of affairs :-) 
>>>> 
>>>> So please share your perspective as to whether or not Safaricom is dominant in the following sub-sectors and whether or not some intervention is required from the regulator in as far as making the market more competitive.
>>>> 
>>>> Lets have your views, floor is open.
>>>> 
>>>> ----thematic areas---
>>>> 1. Consumer Issues Day, 
>>>> 2. Competition Issues Day, 
>>>> 3. Innovators, Innovations & Suppliers Day, 
>>>> 4. Infrastructure & Universal Access Day, 
>>>> 5. Technology & Elections Day 
>>>>  
>>>> 
>>>> 
>>>> 
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> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
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