[kictanet] Safaricom may face sanctions over network outage

Tue Apr 25 17:39:43 EAT 2017

@Ali,

My concern is between now and when the so called 'market' takes care of
this issue.

As we have seen yesterday, We are one hack away from the entire country
being taken down almost completely by the failure of a single firm.

Twendeleeni vivyo hivyo!

On 25 Apr 2017 5:24 p.m., "Admin CampusCiti" <info at campusciti.com> wrote:

> @Ngigi
>
> I'm with Tom on this one. I actually don't see how the Dominance
> conversation has crept  into this discussion :-)
>
> We have a choice.
>
> For Mpesa
> 1. Airtel Money.
> 2. PesaLink
> 3. MULA -  I actually now use Mula for all my bill payments. It's just
> super useful. Even the Safaricom App that's been launched doesn't hold a
> candle to Mula.
> 4. Orange money.
>
> For Connectivity
> 1. Orange
> 2. Liquid
> 3. Airtel (by the way there are other parts of this country like Kilifi
> for example that Airtel has a far better network..
> 4. Surf by Facebook 😜
> 5. Zuku
> 6. JTL
>
> As Kenyans we simply cannot go back to having this Dominance conversation
> since we are in a free market and there is choice.
>
> Vote with your wallet, like I have. Safaricom will continue to improve or
> it will become irrelevant. Think Microsoft, Think Compac, Think Kodak ,
> Think Nokia.
>
> C'mon guys..The market will take care of this issue. And guess what?
>
> YOU ARE THE MARKET (Chukua control wewe mwenyewe!!)
>
> Don't punish Safaricom for weakness in competitors and your own 'laziness'
> :-) to choose a different service provider if you are unhappy with current
> services.
>
> *Ali Hussein*
> *Hussein & Associates*
> +254 0713 601113 / 0770906375
>
> Twitter: @AliHKassim
>
> Skype: abu-jomo
>
> LinkedIn: http://ke.linkedin.com/in/alihkassim
> <http://ke.linkedin.com/in/alihkassim>
>
> Blog: www.alyhussein.com
>
> "Discovery consists in seeing what everyone else has seen and thinking
> what no one else has thought".  ~ Albert Szent-Györgyi
>
> Sent from my iPad
>
> On 25 Apr 2017, at 10:43 AM, Ngigi Waithaka via kictanet <
> kictanet at lists.kictanet.or.ke> wrote:
>
> Ali,
>
> Do you now see the wisdom of declaring Safaricom dominant and at least
> getting 2-3 other players with a sizeable market share to spread the risk?
>
> When Safcom goes down and it will inevitably will at times, the following
> happens:
> 1. 80% of the country citizens are without communication
> 2. 80% of the country's citizens are without access to money & banking
> services.
> 3. 100% of the police security & communication system is offline.
>
> We put all our country's eggs in that one basket... and the basket is
> bound to drop once in awhile....
>
> On 25 Apr 2017 9:35 a.m., "Admin CampusCiti via kictanet" <
> kictanet at lists.kictanet.or.ke> wrote:
>
>> Listers
>>
>> This issue continues to have serious ramifications. Yesterday Bob, the
>> CEO, made a very impassioned statement on the downtime. I liked the fact
>> that he said there's no excuse for such a thing to happen and that they are
>> working on restoring full services.
>>
>> However, I think Bob's statement simply didn't go far enough. We are
>> seeing a different Safaricom - one that seems attuned to the customer and
>> more open that's why I'm disappointed that Mpesa is still down today
>> morning and we have had nothing from Safaricom. A simple use of SMS to
>> update us on an hourly basis is not too much to ask.
>>
>> It's clear that Safaricom is now so embedded in our lives that total
>> openness is not only a must it's a Business Continuity Conversation.
>>
>> *Ali Hussein*
>> *Hussein & Associates*
>> +254 0713 601113 / 0770906375
>>
>> Twitter: @AliHKassim
>>
>> Skype: abu-jomo
>>
>> LinkedIn: http://ke.linkedin.com/in/alihkassim
>> <http://ke.linkedin.com/in/alihkassim>
>>
>> Blog: www.alyhussein.com
>>
>> "Discovery consists in seeing what everyone else has seen and thinking
>> what no one else has thought".  ~ Albert Szent-Györgyi
>>
>> Sent from my iPad
>>
>> On 24 Apr 2017, at 11:18 PM, Sidney Ochieng via kictanet <
>> kictanet at lists.kictanet.or.ke> wrote:
>>
>> Safaricom may face sanctions over network outage
>>
>> http://www.businessdailyafrica.com/news/Safaricom-may-face-s
>> anctions-over-network-outage/539546-3902518-15d86gnz/index.html
>>
>> That one network has this much power over economy is frightening and must
>> be addressed. Today has proven that it's not enough that Safaricom says
>> they won't misuse their dominance, it's enough that if they fail the
>> country slows to a crawl.
>>
>> Sent on the move, kindly excuse any typos.
>>
>> Sidney
>>
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>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>> for people and institutions interested and involved in ICT policy and
>> regulation. The network aims to act as a catalyst for reform in the ICT
>> sector in support of the national aim of ICT enabled growth and development.
>>
>> KICTANetiquette : Adhere to the same standards of acceptable behaviors
>> online that you follow in real life: respect people's times and bandwidth,
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> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
> for people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people's times and bandwidth,
> share knowledge, don't flame or abuse or personalize, respect privacy, do
> not spam, do not market your wares or qualifications.
>
>
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