[kictanet] SPAM/OPT IN/OPT OUT MARKETING FROM THE TELCOS - DEATH BY SMS

Ali Hussein ali at hussein.me.ke
Fri May 3 13:40:12 EAT 2013 

William

I respectfully disagree. The TV model is well understood and is markedly different from the Telco one. 

This a clear case of network misuse since I'm not paying for any telco to send me messages that I neither need, want or are helpful to me. Unless there is fine print in the contracts that says they can serve us with spam. 

Ali Hussein
CEO | 3mice interactive media Ltd
Principal | Telemedia Africa Ltd

+254 713 601113

"The future belongs to him who knows how to wait." - Russian Proverb

Sent from my iPad

On May 3, 2013, at 1:16 PM, William Warero <wwarero at gmail.com> wrote:

> Well, from the network's perspective it is not spam. When you purchase a SIM card or enter into a contract for use of a line, it remains the network's property. Similar to the TV model, the advertisement slots are a secondary revenue stream and a mode of directing traffic one way or the other, particularly for networks other than Safaricom. 
> 
> However, in the interest of retaining their clients they monitor the frequency of the messages sent to subscribers in slots, just as the media companies do.
> 
> The "Do Not Disturb" lists do exist I believe, and should be effected upon request to their respective customer care options.  
> 
> With over 16 million Kenyans being online and growing,the majority accessing the internet by phone, I believe we will be seeing more and more mobile phone targeted advertising.
> 
> 
> On Fri, May 3, 2013 at 11:18 AM, Ali Hussein <ali at hussein.me.ke> wrote:
>> William
>> 
>> I am not sure how that is related to Spamming us? And in this case I am not only talking about Safaricom but all the other Telcos and PRSPs..
>> 
>> Maybe you can elaborate further for us?
>> 
>> Ali Hussein
>> CEO, 3mice interactive media ltd
>> Partner, Telemedia Africa Ltd
>>  
>> Tel: +254713601113
>> Twitter: @AliHKassim
>> Skype: abu-jomo
>> LinkedIn: http://ke.linkedin.com/in/alihkassim
>> Blog: www.alyhussein.com
>> 
>> 
>> 
>> Any information of a personal nature expressed in this email are purely mine and do not necessarily reflect the official positions of the organizations that I work with.
>> 
>> 
>> On Fri, May 3, 2013 at 10:56 AM, William Warero <wwarero at gmail.com> wrote:
>>> I would like to provide an alternate perspective.
>>> 
>>> Consider the fact that the network's regulations and ownership of the SIM card and service remains entirely with the network.
>>> 
>>> Safaricom has protected her database for a very long time, even maintaining a low frequency on her own service messages.
>>> 
>>> This in my view has been slightly counterproductive to them because the expectation is that no message should be received where ideally these messages should be similar to premium TV advertisement slots.
>>> 
>>> 
>>> 
>>> On Fri, May 3, 2013 at 10:25 AM, Lizette Kraft <lfkraft at gmail.com> wrote:
>>>> Gosh, Thank you Ali for bringing this up. Safaricom continues to send useless msgs so many times a day and every day to watch "bunitv" dont know what thats about but heck who needs this. There are other msgs being sent too and this is so very fustrating. They should be made to stop!! I am wondering if we are being charged for these msgs?? My credit seems to finish so quickly off late. Can we get a contact to help or??
>>>> 
>>>> Cheers
>>>> Lizette
>>>> 
>>>> On 2 May 2013 16:07, <andrea.bohnstedt at ratio-magazine.com> wrote:
>>>>> Yes, Kenya does, but I don't want to switch operators. I want my current providers to stop spamming me.
>>>>> 
>>>>>  ----------
>>>>> Sent from my Nokia phone
>>>>> 
>>>>> ------Original message------
>>>>> From: Adam Nelson <adam at varud.com>
>>>>> To: "Andrea Bohnstedt" <andrea.bohnstedt at ratio-magazine.com>
>>>>> Cc: "KICTAnet ICT Policy Discussions" <kictanet at lists.kictanet.or.ke>
>>>>> Date: Thursday, May 2, 2013 2:04:27 PM GMT+0200
>>>>> Subject: Re: [kictanet] SPAM/OPT IN/OPT OUT MARKETING FROM THE TELCOS - DEATH BY SMS
>>>>> 
>>>>> On a related note, does Kenya have phone number portability so that people
>>>>> can just switch carriers.  I personally think structural solutions like
>>>>> that are better than regulatory ones like banning SMS alerts (although I
>>>>> would certainly be in favor of that too).
>>>>> 
>>>>> In the US, one can switch a phone number to another carrier in under an
>>>>> hour.
>>>>> 
>>>>> https://twitter.com/varud
>>>>> https://www.linkedin.com/in/adamcnelson
>>>>> 
>>>>> 
>>>>> On Thu, May 2, 2013 at 1:48 PM, Andrea Bohnstedt <
>>>>> andrea.bohnstedt at ratio-magazine.com> wrote:
>>>>> 
>>>>> > I have - slightly laboriously - managed to get myself unsubscribed from
>>>>> > Airtel's permanent (and sometimes badly spelled and edited) text messages
>>>>> > by contacting someone in the firm I knew. But since then, Safcom's
>>>>> > messaging has really picked up, so if there's anyone on this list has a
>>>>> > contact (or an automated mechanism) to opt out, I'd also like to know.
>>>>> >
>>>>> > Plus any way of preventing the Safaricom dongle from automatically opening
>>>>> > their bundles website?
>>>>> >
>>>>> >
>>>>> > On 2 May 2013 14:38, Ali Hussein <ali at hussein.me.ke> wrote:
>>>>> >
>>>>> >> Listers
>>>>> >>
>>>>> >> If you are like me you must by now be going out of your mind with useless
>>>>> >> SMS messages from the different players in the Telco sector.
>>>>> >>
>>>>> >> Is there some rule somewhere that CCK can dust off and ask them to stop
>>>>> >> sending these SMSs to 'abused' subscribers like myself.
>>>>> >>
>>>>> >>  Or at the very least could you at least give us an option to Opt Out of
>>>>> >> this deluge of useless (in my opinion) SMSs?
>>>>> >>
>>>>> >> In my case I am specifically referring to Safaricom. I know that
>>>>> >> Safaricom has sophisticated Mass Customisation tools and if they use their
>>>>> >> Analytic Tools they would have known that for a Muslim (assuming in the
>>>>> >> majority of cases they would make deductions by name usage) a message that
>>>>> >> reads:-
>>>>> >>
>>>>> >> *'Watch Pastor Tim's Sunday Sermon...' *
>>>>> >>
>>>>> >> is particularly useless for a Muslim. If I were a Conspiracy Theorist
>>>>> >> (Luckily I am not. :-)) I may start making assumptions that Safaricom wants
>>>>> >> to convert me to a Christian.
>>>>> >>
>>>>> >> Dear Safaricom, please give me an option to opt out of your SMS deluge..
>>>>> >>
>>>>> >> Death by SMS :-)
>>>>> >>
>>>>> >>
>>>>> >> *Ali Hussein*
>>>>> >>
>>>>> >> *CEO, 3mice interactive media ltd*
>>>>> >>
>>>>> >> *Partner, Telemedia Africa Ltd
>>>>> >> *
>>>>> >>
>>>>> >>
>>>>> >>
>>>>> >> Tel: +254713601113
>>>>> >>
>>>>> >> Twitter: @AliHKassim
>>>>> >>
>>>>> >> Skype: abu-jomo
>>>>> >>
>>>>> >> LinkedIn: http://ke.linkedin.com/in/alihkassim<http://ke.linkedin.com/in/alihkassim>
>>>>> >>
>>>>> >> Blog: www.alyhussein.com
>>>>> >>
>>>>> >>
>>>>> >> Any information of a personal nature expressed in this email are purely
>>>>> >> mine and do not necessarily reflect the official positions of the
>>>>> >> organizations that I work with.
>>>>> >>
>>>>> >> _______________________________________________
>>>>> >> kictanet mailing list
>>>>> >> kictanet at lists.kictanet.or.ke
>>>>> >> https://lists.kictanet.or.ke/mailman/listinfo/kictanet
>>>>> >>
>>>>> >> Unsubscribe or change your options at
>>>>> >> https://lists.kictanet.or.ke/mailman/options/kictanet/andrea.bohnstedt%40ratio-magazine.com
>>>>> >>
>>>>> >> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>>>>> >> for people and institutions interested and involved in ICT policy and
>>>>> >> regulation. The network aims to act as a catalyst for reform in the ICT
>>>>> >> sector in support of the national aim of ICT enabled growth and development.
>>>>> >>
>>>>> >> KICTANetiquette : Adhere to the same standards of acceptable behaviors
>>>>> >> online that you follow in real life: respect people's times and bandwidth,
>>>>> >> share knowledge, don't flame or abuse or personalize, respect privacy, do
>>>>> >> not spam, do not market your wares or qualifications.
>>>>> >>
>>>>> >
>>>>> >
>>>>> >
>>>>> > --
>>>>> > Andrea Bohnstedt <http://ke.linkedin.com/in/andreabohnstedt>
>>>>> > Publisher
>>>>> >
>>>>> > www.ratio-magazine.com
>>>>> > www.africa-assets.com
>>>>> >
>>>>> >
>>>>> >
>>>>> >
>>>>> > _______________________________________________
>>>>> > kictanet mailing list
>>>>> > kictanet at lists.kictanet.or.ke
>>>>> > https://lists.kictanet.or.ke/mailman/listinfo/kictanet
>>>>> >
>>>>> > Unsubscribe or change your options at
>>>>> > https://lists.kictanet.or.ke/mailman/options/kictanet/adam%40varud.com
>>>>> >
>>>>> > The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>>>>> > for people and institutions interested and involved in ICT policy and
>>>>> > regulation. The network aims to act as a catalyst for reform in the ICT
>>>>> > sector in support of the national aim of ICT enabled growth and development.
>>>>> >
>>>>> > KICTANetiquette : Adhere to the same standards of acceptable behaviors
>>>>> > online that you follow in real life: respect people's times and bandwidth,
>>>>> > share knowledge, don't flame or abuse or personalize, respect privacy, do
>>>>> > not spam, do not market your wares or qualifications.
>>>>> >
>>>>> 
>>>>> 
>>>>> _______________________________________________
>>>>> kictanet mailing list
>>>>> kictanet at lists.kictanet.or.ke
>>>>> https://lists.kictanet.or.ke/mailman/listinfo/kictanet
>>>>> 
>>>>> Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/lfkraft%40gmail.com
>>>>> 
>>>>> 
>>>>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
>>>>> 
>>>>> KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
>>>> 
>>>> _______________________________________________
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>>>> 
>>>> Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/wwarero%40gmail.com
>>>> 
>>>> 
>>>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
>>>> 
>>>> KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
>>> 
>>> 
>>> 
>>> -- 
>>> 
>>> *William Warero*
>>> ***            *
>>> *Skype:william.warero| Twitter:wwarero
>>> 
>>> http://www.produsoul.wordpress.com
>>> 
>>> *
>>> 
>>> 
>>> _______________________________________________
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>>> 
>>> Unsubscribe or change your options at https://lists.kictanet.or.ke/mailman/options/kictanet/info%40alyhussein.com
>>> 
>>> 
>>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
>>> 
>>> KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
> 
> 
> 
> -- 
> 
> *William Warero*
> ***            *
> *Skype:william.warero| Twitter:wwarero
> 
> http://www.produsoul.wordpress.com
> 
> *
> 
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