[kictanet] What’s up? Network Monitoring for Public IT Systems

[Brian Munyao Longwe]

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Uncategorized<http://140friday.com/?cat=1>» What’s up? Network
Monitoring for Public IT Systems
March 14, 2013
  Network monitoring within the public sector has unique challenges and
these challenges have to be addresed through delivery of unique solutions.
Public IT systems need to be accessible to a greater number of people and
need to be reliable with minimal or no system down time. At any given time
a public IT system can be serving tens, hundreds or thousands of
simultaneous concurrent requests.

Public IT systems need to support a wide range of various technologies and
services, and at the same time accountability and traceability is important
for legal reasons. Best practice dictates that public sector systems be
widely networked and shared geographically and/or between numerous
municipalities or administrations. Without proper system monitoring this
can be a nightmare to manage.

System monitoring allows operators and administrators to pick up network
anomalies quickly, pintpoint problems and engage rapid response mechanisms
to address issues which could affect service delivery. Our question today,
what kind of monitoring do you think could have helped with the recent IEBC
IT system failure?
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