[kictanet] FW: What is happening at Safaricom,MPESA.

[S.M. Muraya]

In 2011 some CID told me it is easier to "ask" or "pay" telco employees for
help. In other words official channels did not work for Kenyans who do not
have friends (or finances) for the police & telco employees.

My phone was stolen and a line from a rival telco inserted (as some Google
service revealed).

Customer "care" in both telcos told me to go back to the police for help
(even after showing them the Police Abstract).

Note, the phone was stolen at a premises, 50 metres from the police station
where I reported the case to the CID.

2 years later no help from any party.
On Jul 31, 2013 8:26 AM, "Kivuva" <Kivuva at transworldafrica.com> wrote:

> My unsolicited advice!
>
> Take your MPESA statement with the disputed transactions to police,
> and get an abstract. I believe all phone numbers in Kenya are
> registered, and your statement will show who the money was transfered
> to.  This must be the simplest of criminal cases to handle. Same thing
> if you send money to a wrong number.
>
>
> NB: Assuming the sim registrant did not use identity theft. its very
> simple to beat the system with the hundreds of national identity cards
> that litter the city.
>
> So long
>
> --
> ______________________
> Mwendwa Kivuva
> twitter.com/lordmwesh
> kenya.or.ke | The Kenya we know
>
> _______________________________________________
> kictanet mailing list
> kictanet at lists.kictanet.or.ke
> https://lists.kictanet.or.ke/mailman/listinfo/kictanet
>
> Unsubscribe or change your options at
> https://lists.kictanet.or.ke/mailman/options/kictanet/murigi.muraya%40gmail.com
>
> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
> for people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people's times and bandwidth,
> share knowledge, don't flame or abuse or personalize, respect privacy, do
> not spam, do not market your wares or qualifications.
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.kictanet.or.ke/pipermail/kictanet/attachments/20130731/40b7637c/attachment.htm>