[kictanet] NHIF & HOSPITALS

[Patrick Mwangi Karanja]

Dear Ali, 


I appreciate the feedback and empathize with you. 


It so happens my experience was different, having been in hospital a week ago at MP Shah. NHIF was very helpful, they simply asked for my card, looked up in their system and detected my contributions were being directed to the wrong account given my National I.D number and NHIF number. In less than an hour they had sorted my account and allowed discharge and payment. 

The above notwithstanding, I agree with you records portability is a key issue and to add my one cent to your idea the project of digitizing the Registrar of Persons would be a key place to start and integrate into the national health system. 


Regards,


Patrick M. Karanja



________________________________
 From: Ali Hussein <ali at hussein.me.ke>
To: mutuota at yahoo.com 
Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke> 
Sent: Saturday, May 19, 2012 3:09 PM
Subject: [kictanet] NHIF & HOSPITALS
 

Listers
>>
>>Is there anyone out there on this list who can explain to me why one needs to produce a full year's receipts to get your NHIF deduction from Hospital? 
>>
>>This makes a  none sense of all the strides we have made in the ICT space and especially in the govt. sector.   
>>
>>Instead of NHIF embarking on grandiose projects can they first at least create a portal and a mobile app for hospitals and patients to access and check their account status? Surely this is something one young techie sitting at ihub can do with her eyes closed!
>>
>>A few days ago I went through a convoluted process at Aga Khan Hospital discharging my dad and losing an argument about NHIF deductions and the hospital insisting on Physical receipts of proof of payment!! Surely...
>>
>>Two weeks ago there was an interesting debate on eHealth. I suggested that focus needs to be on some low hanging fruits and quick wins. I suggest that Records Portability is one of them. It will not only save money and time but also reduce high blood pressure :)
>>
>>In the spirit of not just criticizing but offering solutions too  how can we ensure smooth and seamless interaction between NHIF and the hospitals. Or may be KICTB can take this up? 


Ali Hussein

+254 773/713 601113

Sent from my iPhone®
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