[kictanet] Interactive Voice Response System (IVRS)

[Esther Wanjau]

Dear All,

The Directorate of e-Government has developed an Interactive Voice Response System (IVRS) geared towards providing information about the services provided by the Government to the public. This is departure from the traditional
methods of providing this information like through the media (print and electronic), or physical
enquiries from where the services are provided. It is a mobile based
application where the citizens can get this information. It is a one-stop-shop. The system has been
motivated by the high number of citizens (over 65%) with the access to the
mobile phones as well as the changing communication channels.

Please call 0900007282 from from your phone to get government services.  For more information please visit www.e-government.go.ke.  Let us have some feedback.


Esther Wanjau
Directorate of e-Government
Presidency & Cabinet Affairs Office

email: esther.wanjau at kenya.go.ke


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