[kictanet] RRA queuing system

[James Kagwe]

Evening all,

I watched the Rwanda ICT documentary last night on Citizen and was 
mesmerized at the simple queuing system they have put in place at RRA. 
The system is quite interactive and people just print their queue 
numbers using a touch screen by themselves. One may choose to wait for 
number to be called or may take off and do other things as long as he's 
back before his queue number is reached. I wish this could be adopted in 
public offices in Kenya especially KRA, immigrations, registration of 
births etc where people waste many hours queuing everyday.

regards,
James