[kictanet] Airtel International Calls

[James Rege]

In mobile service delivery, you don't invoke tariff competition. Each operator must find a niche in the abundantly available market, as I a matter of experience.  That is rule one.  Rule two - a network operator cannot afford to offer free calls.  Your switch would freeze within minutes and  it would take up to a week or more to clean up the system memory depending on the size of subscriber base, and/or  if you are cleaning manually, during which time your customers would be looking for service elsewhere.

We all learn through experience!

Hon.  James Rege

Sent from my iPad

On 25 Oct 2011, at 15:40, Edith Adera <eadera at idrc.or.ke> wrote:

> Listers,
>  
> Can anyone confirm that airtel charges ksh 3 (is it per minute or seconds?) for international calls? Despite the hype, this is not the reality from my recent painful experience.
>  
> What role does CCK play in ensuring consumers get what they are promised?
>  
> Edith
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