[kictanet] CCK - courier (UPS) double charging?

[Francis Hook]

If a courier, UPS, charges for import documentation costs in addition
to shipping costs, at the source, should their local office also raise
charges for an IDF? I find this a rather extortionate way of doing
business and wondering if CCK has a role to play or if it can
intervene?  Or perhaps my understanding of the 'documentation' costs
is wanting?

Any advice appreciated.




-- 
Francis Hook
+254 733 504561