[kictanet] Newest Name for AID ? Impact Sourcing ...

Wed Jun 22 18:12:10 EAT 2011

Andrea,

While I generally concur with your sentiments, BPOs in Kenya have always had
the required KSAs to carry the "weight". The issue has never been that
Kenyan operators do not have the "capacity' (whichever way one looks at it-
seats, staff, technology, capital, etc)- we have it all!. We have done too
many studies that to be honest have been overtaken by events, and until we
roll up our sleeves and create a robust domestic market and aggressively
market Kenya internationally, am afraid vision 2030 as far as BPO is
concerned will still remain an illusion.

Edwin

-----Original Message-----
From: kictanet-bounces+eonchari=lynxbits.com at lists.kictanet.or.ke
[mailto:kictanet-bounces+eonchari=lynxbits.com at lists.kictanet.or.ke] On
Behalf Of godera at skyweb.co.ke
Sent: Wednesday, June 22, 2011 9:10 AM
To: Edwin
Cc: KICTAnet ICT Policy Discussions
Subject: Re: [kictanet] Newest Name for AID ? Impact Sourcing ...

Andrea,

Maybe it would help if Samasource provided some actual facts on this, rather
than the story....

Gilda
Quoting Andrea Bohnstedt <andrea.bohnstedt at ratio-magazine.com>:

> How did Samasource help BPOs get started? I don't remember Nik Nesbitt
from
> KenCall, for example, talking about Samasource (but maybe I wasn't paying
> enough attention).
> 
> I do remember Nik Nesbitt and a number of others talking about perception
> issues: that Kenya is not seen as a BPO market internationally, it's not
on
> anyone's radar screen, the operations are still too small to carry weight
> etc. I very much doubt that an NGO-type outfit like Samasource, with
people
> in refugee camps, does much to create a perception of Kenya as a punchy,
> professional, grown-up BPO player.
> 
> On 21 June 2011 16:57, Muchiri Nyaggah <muchiri at semacraft.com> wrote:
> 
> > Not quite aid, leans more towards trade (or traid). Players like
> Samasource
> > have helped BPOs here get started.
> >
> >
> > Kind regards,
> >
> >
> >
> > *Muchiri* Nyaggah
> >
> > Principal Partner
> >
> > @muchiri
> >
> > +254 722 506400
> >
> > Semacraft.com
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > On Tue, Jun 21, 2011 at 4:34 PM, Agosta Liko <agostal at gmail.com> wrote:
> >
> >> First, they called is Social Entrepreneurship, Then impact Investing
> >> ....now its Impact Sourcing .......
> >>
> >>
> >>
> >>
>
http://www.rockefellerfoundation.org/news/press-releases/rockefeller-foundat
ion-foster-impact
> >>
> >> Press Releases
> >>  ShareThis
> >> Rockefeller Foundation to Foster Impact Sourcing in Africa: Poverty
> >> Reduction through ICT Jobs
> >> June 17, 2011 / Press Releases
> >>
> >> *New York, NY*-A new report funded by the Rockefeller Foundation
> >> estimates that the field of Impact Sourcing, employing
socioeconomically
> >> disadvantaged people in Business Process Outsourcing (BPO) centers, is
> >> currently $4.5 billion and has the potential to reach $20 billion and
> employ
> >> 780,000 by 2015. The report, conducted by Monitor Group, suggests a
> strong
> >> business case for Impact Sourcing, which can provide high-quality,
> reliable
> >> services at prices that are at least competitive with traditional BPO
> >> centers and, in some cases, almost 40 percent lower than what
traditional
> >> providers can offer.
> >>
> >> The findings, contained in the new working paper, *Job Creation through
> >> Building the Field of Impact
>
Sourcing<http://www.monitor.com/Portals/0/MonitorContent/imported/MonitorUni
tedStates/Articles/PDFs/Monitor_Job_Creation_Through_Building_the_Field_of_I
mpact_Sourcing_6_16_11.pdf>,
> >> *also finds significant potential for poverty alleviation because
Impact
> >> Sourcing workers can earn incomes up to 100 percent over alternative
> >> employment options.
> >>
> >> The working paper is part of the Rockefeller Foundation's Poverty
> >> Reduction through Information and Digital Employment (PRIDE) work.
> Through
> >> PRIDE, the Rockefeller Foundation plans to support the development and
> >> testing of Impact Sourcing business models, support research on
> >> interventions and continue to build the network of key Impact Sourcing
> >> stakeholders to advance the field.
> >>
> >> Impact Sourcing employs individuals with limited opportunity for
> >> sustainable employment as principal workers in Business Process
> Outsourcing
> >> (BPO) centers to provide high-quality, information-based services to
> >> domestic and international public and private-sector clients.
> >>
> >> "Harnessing the global BPO trend, PRIDE exemplifies the Rockefeller
> >> Foundation's commitment to promoting growth with equity, in which the
> poor
> >> and vulnerable have more access to opportunities, such as ICT
> employment,"
> >> said Dr. James Nyoro, Managing Director, Africa.  "The Foundation is
> proud
> >> to partner with Monitor on this important research, which drives the
idea
> >> that employing low-income workers will provide them with sustainable
> income
> >> which can lead to positive social outcomes, ultimately helping to
improve
> >> livelihoods and build relevant skills for employment in the fast
growing
> ICT
> >> sector."
> >>
> >> *Job Creation through Building the Field of Impact
>
Sourcing<http://www.monitor.com/Portals/0/MonitorContent/imported/MonitorUni
tedStates/Articles/PDFs/Monitor_Job_Creation_Through_Building_the_Field_of_I
mpact_Sourcing_6_16_11.pdf>
> >> *features case studies on current Impact Sourcing models in Africa,
India
> >> and other regions, including those of Foundation grantees like Digital
> >> Divide Data, a social enterprise with the objective of creating jobs
for
> >> poor and disadvantaged youth in Cambodia, Laos and Kenya; and
Samasource,
> an
> >> intermediary that markets and sells Impact Sourcing services to clients
> >> based in the United States and United Kingdom.
> >>
> >> "Based on more than 120 interviews across 13 countries with Impact
> >> Sourcing managers, providers of BPO services, outsourcing experts,
> >> employees, outsourcing clients, government officials, and other
> individuals
> >> linked to the Impact Sourcing space, this analysis creates a shared
> >> understanding of the current situation, the size of the opportunity and
> >> action agenda necessary to build this field," said Michael Kubzansky,
> Global
> >> Heald of the Monitor Inclusive Markets Initiative.
> >>
> >> * *
> >>
> >> *The Rockefeller Foundation*
> >>
> >> The Rockefeller Foundation's mission to promote the well-being of
people
> >> throughout the world has remained unchanged since its founding in 1913.
> >> Today, that mission is applied to an era of rapid globalization.  Our
> vision
> >> is that this century will be one in which globalization's benefits are
> more
> >> widely shared and its challenges are more easily weathered.  To realize
> this
> >> vision, the Foundation seeks to achieve two fundamental goals in our
> work.
> >> First, we seek to build resilience that enhances individual, community
> and
> >> institutional capacity to survive, adapt, and grow in the face of acute
> >> crises and chronic stresses.  Second, we seek to promote growth with
> equity
> >> in which the poor and vulnerable have more access to opportunities that
> >> improve their lives. In order to achieve these goals, the Foundation
> >> constructs its work into time-bound initiatives that have defined
> objectives
> >> and strategies for impact.  These initiatives address challenges that
lie
> >> either within or at the intersections of five issue areas: basic
survival
> >> safeguards, global health, environment and climate change,
urbanization,
> and
> >> social and economic security.
> >>
> >> * *
> >>
> >> *About Monitor Group*
> >>
> >> Monitor works with the world's leading corporations, governments and
> >> social sector organizations to drive growth in ways that are most
> important
> >> to them. Monitor Group offers a range of services-advisory,
> >> capability-building and capital services-designed to unlock the
> challenges
> >> of achieving sustainable growth. Monitor brings leading-edge ideas,
> >> approaches and methods to bear on clients' toughest problems and
biggest
> >> opportunities. Headquartered in Cambridge, Massachusetts, the firm
> employs
> >> more than 1,500 people in 18 countries worldwide. For more information,
> >> visit www.monitor.com.
> >>
> >> Monitor Inclusive Markets (MIM) catalyzes support for market-based
> >> solutions to social challenges. MIM does this by understanding and
> improving
> >> the business models of enterprises currently engaging people that live
at
> >> the bottom of the economic pyramid, particularly helping these
> enterprises
> >> reach scale and commercial viability. For more information, visit
> >> www.mim.monitor.com.
> >>
> >> ###
> >> For media inquiries, please contact:
> >> Svetlana Vaisman
> >> <svaisman at rockfound.org>            917-975-5318
> >>
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> > The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
> for
> > people and institutions interested and involved in ICT policy and
> > regulation. The network aims to act as a catalyst for reform in the ICT
> > sector in support of the national aim of ICT enabled growth and
> development.
> >
> > KICTANetiquette : Adhere to the same standards of acceptable behaviors
> > online that you follow in real life: respect people's times and
bandwidth,
> > share knowledge, don't flame or abuse or personalize, respect privacy,
do
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> 
> 
> 
> -- 
> Andrea Bohnstedt <http://ke.linkedin.com/in/andreabohnstedt>
> Publisher
> +254 720 960 322
> 
> www.ratio-magazine.com
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KICTANetiquette : Adhere to the same standards of acceptable behaviors
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