[kictanet] Airtel accuses Safaricom of sabotaging Mobile NumberPortability

Wambua, Christopher Wambua at cck.go.ke
Wed Apr 13 09:45:28 EAT 2011


Stephen,

I will not respond to your first question because MSPs are best suited
to address it. On the issue of inviting consumer representatives,
yesterday's meeting was specifically called to secure regulatory and
contractual obligations of the mobile operators in respect to MNP. It
was therefore not open to other stakeholders. As you may be aware, the
Commission is always open to receive representations from consumers (or
their representatives) or other communities of interest on any
regulatory issue that affects them. For instance, during public
consultations on MNP, the Commission received important input from
consumers (and their representatives) and other stakeholders. We also
have in a place a full-fledged Consumer Affairs Division dedicated to
dealing with consumer issues. If you have any concerns, please feel free
to get in touch with the said Division through chukuahatua at cck.go.ke .
If the issue merits the attention of the Director-General, the Head of
the Consumer Affairs Division shall escalate it accordingly. 





-----Original Message-----
From: Stephen Mutoro [mailto:stephen at cofek.co.ke] 
Sent: Wednesday, April 13, 2011 9:03 AM
To: Wambua, Christopher;
kictanet-bounces+stephen=cofek.co.ke at lists.kictanet.or.ke
Cc: kictanet at lists.kictanet.or.ke
Subject: Re: [kictanet] Airtel accuses Safaricom of sabotaging Mobile
NumberPortability

Thanks Chris,
But why can't the MSPs exhaust internal conflict resolution mechanisms
before going to the public. In legal language, it will be subjudice to
recklessly comment, through a public media, on matters before court. Is
public exchanges between MSPs a sign of a weak referee (regulatory
regime) or a case of earning undue public sympathy? At the end of the
day, it is the consumers of their services who are pawns in this "game"
of high stakes. By the way, why are consumer representatives not invited
to the CCK/MSPs meeting?
Regards,
Stephen Mutoro
COFEK
Sent from my BlackBerry(r)

-----Original Message-----
From: "Wambua, Christopher" <Wambua at cck.go.ke>
Sender: kictanet-bounces+stephen=cofek.co.ke at lists.kictanet.or.ke
Date: Wed, 13 Apr 2011 08:45:31 
To: <stephen at cofek.co.ke>
Cc: <kictanet at lists.kictanet.or.ke>
Subject: Re: [kictanet] Airtel accuses Safaricom of sabotaging Mobile
Number
	Portability

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