[kictanet] Introducong Consumers Federation of Kenya (Cofek) on Kictanet:

Mon Apr 4 15:14:45 EAT 2011

Exactly. How does CoFeK plan to interact with the ICT Consumer Association
of Kenya?

On Mon, Apr 4, 2011 at 2:28 PM, Conrad Akunga <conradakunga at gmail.com>wrote:

> There was also ICT Consumer Association of Kenya that seems also to be
> doing some work in this sector.
>
> Can we harmonize all these initiatives?
>
> On Mon, Apr 4, 2011 at 12:53 PM, Francis Hook <francis.hook at gmail.com>wrote:
>
>> Curious to know which bodies come under this federation and, while its not
>> explicitly stated, does Cofek exclude/include ISPs/Data Providers?   I
>> believe over and above MNOs provision of data services, there have been
>> concerns with fixed providers.
>>
>>
>>
>> On 4 April 2011 09:12, Stephen Mutoro <stephen at cofek.co.ke> wrote:
>>
>>>  Dear Alice & Others:
>>>
>>>
>>>
>>> Greetings from Cofek and I. We are very grateful to have been invited on
>>> this forum. Clearly, we have a lot to learn from you as we offer our counter
>>> views and lessons. Please allow us to make our maiden submission here.
>>> Indeed, we must hasten to mention that at Cofek we are keen to discuss *
>>> issues* and not personalities. We hope this forum will live to this
>>> expectation. As a credible and umbrella federation of consumer
>>> organizations, we are equally realistic – we are well aware that sustainable
>>> consumer benefits are best reaped when the market is fair, just, competitive
>>> and predictably stable. Bottom line, we hope we can agree to disagree on
>>> certain matters without being personal!
>>>
>>>
>>>
>>> From the foregoing, we are friends of all service providers. This is
>>> because without any of them, the consumer is in serious trouble. On
>>> telecommunications sector for instance, the Cofek Sector Unit responsible is
>>> a “friend” of all MSPs (Yu, Orange, Airtel and Safaricom and any other). We
>>> had the first meeting with MSPs on 25th January and hope to host another
>>> one before end of April. We will, therefore, be disappointed if the
>>> arguments posted on this forum appear to suggest that perhaps one or other
>>> MSP is better than the other without credible supporting evidence. Remember,
>>> they are all in business to make money. They wil apply different formula and
>>> strategy to this end. Cofek has no problem with their reasonable profits.
>>> Without regret, however, we are ever ready and willing to take drastic
>>> action, including seeking legal redress, should any of them go against
>>> Article 46 of the Constitution as well as Kenya Information and
>>> Communications Act (2009).
>>>
>>>
>>>
>>> It is for this reason that Cofek’s first point of entry into the sector
>>> is with the quality and performance of regulatory regimes, in this case the
>>> CCK. We are interested to be assured that the CCK board of directors and
>>> management does not only comply with the law but is one that can be relied
>>> upon to deliver against world benchmarks. On occasions, we will be keen to
>>> discuss various issues – such as the tariff structure and promotions,
>>> innovations, consumer IEC, possibility of a 5th operator and why not?,
>>> MNP among others. In so doing, we work closely with media houses for
>>> instance Cofek will be on KTN Business Live discussing MNP at 2.00 pm today.
>>> In a nutshell, we are pleased to be on this forum and wish each of you a
>>> great week ahead!
>>>
>>>
>>>
>>> Kind regards,
>>>
>>>
>>>
>>> Stephen Mutoro
>>>
>>> Secretary General, COFEK
>>>
>>> *www.cofek.co.ke *
>>>
>>>
>>>
>>>
>>>
>>> ------Original Message------
>>>
>>> From: alice at apc. org
>>>
>>> To: stephen at cofek.co.ke
>>>
>>> ReplyTo: alice at apc. org
>>>
>>> Subject: Kenya ICT Action Network.
>>>
>>> Sent: 2 Apr 2011 1:55 PM
>>>
>>>
>>>
>>> I read your opinion article featured on standard newspaper April 1st and
>>> welcome your views and analysis.
>>>
>>> I would like to invite you to join a multi-stakeholder forum called
>>> KICTANet that discusses ICT policy and regulatory issues.
>>>
>>> Thank you
>>>
>>> Alice
>>>
>>> _______________________________________________
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>>>
>>> Unsubscribe or change your options at
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>>>
>>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>>> for people and institutions interested and involved in ICT policy and
>>> regulation. The network aims to act as a catalyst for reform in the ICT
>>> sector in support of the national aim of ICT enabled growth and development.
>>>
>>> KICTANetiquette : Adhere to the same standards of acceptable behaviors
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>>>
>>
>>
>>
>> --
>> Francis Hook
>> +254 733 504561
>>
>>
>>
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>> Unsubscribe or change your options at
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>>
>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>> for people and institutions interested and involved in ICT policy and
>> regulation. The network aims to act as a catalyst for reform in the ICT
>> sector in support of the national aim of ICT enabled growth and development.
>>
>> KICTANetiquette : Adhere to the same standards of acceptable behaviors
>> online that you follow in real life: respect people's times and bandwidth,
>> share knowledge, don't flame or abuse or personalize, respect privacy, do
>> not spam, do not market your wares or qualifications.
>>
>
>
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> Unsubscribe or change your options at
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>
> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for
> people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people's times and bandwidth,
> share knowledge, don't flame or abuse or personalize, respect privacy, do
> not spam, do not market your wares or qualifications.
>
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