[kictanet] The Safaricom money machine

Barrack Otieno otieno.barrack at gmail.com
Wed Sep 15 11:12:10 EAT 2010


Bob,

You are meticulous, that is a good question to be answered by the telcos
and  regulator, sometimes i also wonder when you send an sms it doesn't get
to the  recipient yet the money is deducted, what is your recourse? Im sure
millions of shillings disappear from consumers pockets this way :-).

Best Regards

On Wed, Sep 15, 2010 at 10:41 AM, robert yawe <robertyawe at yahoo.co.uk>wrote:

> Hi,he
>
> I have noted that when you send money from mpesa to the wrong number and
> you request for the transaction to be reversed you do not recover the
> transaction costs.
>
> When a line with credit is deactivated what happens to the credit?  With
> the banks a new policy requires that funds from inactive accounts need to be
> remitted to Central Bank.
>
>
>
> Robert Yawe
> KAY System Technologies Ltd
> Phoenix House, 6th Floor
> P O Box 55806 Nairobi, 00200
> Kenya
>
> Tel: +254722511225, +254202010696
>
>
>
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-- 
Barrack O. Otieno
+41767892272
Skype: barrack.otieno
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