[kictanet] Price wars -cheap is expensive

simiyu mse kensimiyu at gmail.com
Mon Oct 25 16:06:02 EAT 2010


I think there is some form of segmentation. There is the option of a
safaricom customer care line that you can call for a flat rate of 20bob
(dont know whether its been revised) and it get answered within a few
clicks. Post paid also get different customer care from what i gather. For
the life of me I cant remember the simple 3 digit code. Just that its been a
while since I have called for customer support.

My 20bob.
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