[kictanet] Yawe for Post Master General

Kipkemoi Kiptum kip at kipkemoi.com
Thu Nov 11 20:03:20 EAT 2010


I too would LOVE to read that book.
I hope you keep a detailed journal from which you will just extract the
stories.

--
Sent by e-mail!

On Thu, Nov 11, 2010 at 5:33 PM, <godera at skyweb.co.ke> wrote:

>
> Dr.Ndemo,
>
> I am really looking forward to reading your book on all the experiences and
> shock you have encountered over these past years and how things have
> eventually
> evolved.
> It will make very interesting reading,I am hoping you have started the
> book.
>
> Best,
>
> Gilda
> Quoting bitange at jambo.co.ke:
>
> > Njeri/Yawe,
> > Under normal circumstances, the strategies as laid down by Yawe, would
> > greatly boost PCK.  I also used to think the same.  The legacy problems
> > are far greater than meets the eye.  For a start the pension program is
> > underfunded any any attempt you make to reform without adequate funding,
> > you aggrevate the situation.
> >
> > Yet you need to drastically retrench if re-engineering the organization
> is
> > to work.  A good example was TKL which now is out of the woods.  Prior to
> > reorganization of TKL, there were more than 19,000 employees of which
> only
> > 450 had college education.  More than 9,000 had CPE and below education
> > and of its 1,200 fleet of vehicles, there were more than 3,000 drivers.
> > Even if you were the smartest, it would be very difficult to retrain or
> > re-engineer such a work force.  It cost the state more than $1 billion to
> > correct the situation.
> >
> > It is not all lost as soon there will sufficient resources to inject new
> > optimism in the organization.  A number of the proposals made by Yawe
> have
> > been considered and some are being implemented.
> >
> >
> > Regards
> >
> >
> > Ndemo.
> >
> > >
> > > It cannot be said better and mind you they know this conversation only
> > > to well. Over five years ago I was engaged in a discussion that
> > > highlighted some of these ideas.
> > >
> > > What we are good at is thinking and talking what we now need to
> > > enhance is our capacity to implement and commercialize quickly and
> > > effectively.
> > >
> > > Aside from focusing on personal special interests!
> > >
> > > Sent from my iPhone
> > >
> > > Workshops and Organizational Effectiveness.
> > >
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> > > or email: events at igniteconsulting.co.ke for your consulting bookings
> > > and events at ignitelifestyle.com for your bookings on wellness
> therapies.
> > >
> > > On Nov 11, 2010, at 8:51, robert yawe <robertyawe at yahoo.co.uk> wrote:
> > >
> > >> Hi Jane,
> > >>
> > >> Thank you for the challenge for me to put forth my vision when I
> > >> become post master general (PMG) of postal corporation of Kenya (PCK).
> > >>
> > >> PCK like any other postal service in the world is the hub of any
> > >> town or village, it is the reference point for the area
> > >> unfortunately we have relegated our postal service to the edge we
> > >> need to bring it back to the centre.  There is no organisation be it
> > >> private or public that has more counter space than PCK, there are
> > >> over 900 outlets equitably distributed across the country.
> > >>
> > >> I will improve the level and range of services that will be
> > >> available at the post offices country wide.  With the passing of the
> > >> law allowing banks to implement an agency model Posta's
> > >> opportunities have just sky rocketed, your post office will now be
> > >> your bank.
> > >>
> > >> The post office is where we mere mortals have our issues sorted out
> > >> from paying bills (utility, insurance, rent etc) it where you make
> > >> your copies, bind documents, fill applications, replace lost
> > >> documents, place advertisements for print and electronic media,
> > >> collect mail, do research and collect information.
> > >>
> > >> The banking hall space can be rented to insurance companies, banks,
> > >> colleges and anyone else who currently sets up camp on the street.
> > >> The same institutions can make their marketing material available at
> > >> the various post offices.
> > >>
> > >> Partner with Kenswitch and Pesa Point to allow them to install ATM's
> > >> in all the post offices and with time Posta can purchase their own
> > >> ATMs and add them to the existing networks.  Due the remote
> > >> locations of some of this post offices Posta can load the ATMs and
> > >> earn revenue.
> > >>
> > >> My proposal to the data infrastructure providers would be to
> > >> terminate their fibre optic cable at the various post office
> > >> locations countrywide and use them as points of presence, to the
> > >> best of my knowledge the former telex infrastructure belongs to
> > >> postal thus way-leave issues would be resolved at district level.
> > >>
> > >> PCK is the hub not the spoke in the successful implementation of an
> > >> e-commerce environment, less than 10% of items that one needs to buy
> > >> online can be delivered electronically all the rest must be
> > >> delivered physically.  The only person with the reach and acceptance
> > >> to do this without widening the divide is PCK, however much  you
> > >> urban dwellers think otherwise you only make up 10% of the countries
> > >> population which is why many of us think PCK is irrelevant.
> > >>
> > >> I belief there might be some policy and legislative issues that will
> > >> need to be resolved immediately which stop Posta from taking
> > >> advantage of the new opportunities that have become available.
> > >> There must be a very stupid reason why Posta do not sell airtime or
> > >> become distributors for all the mobile providers, this huddle must
> > >> be removed immediately.
> > >>
> > >> We have kept discussing the issue of digital villages, why is it
> > >> that KICT Board cannot walk across to PCK offices, no need to even
> > >> cross a road, and implement them within the post office?  Posta can
> > >> act as the demonstration digital village and also as the training
> > >> location for those interested in replicating the model.  The removal
> > >> of whichever huddles exist that prevent this from being implemented
> > >> immediately will be my deliverables for my first 100 days in office.
> > >>
> > >> Please note that none of the issues I intend to implement within the
> > >> first year in office requires any cash outlay from PCK which is a
> > >> clear indication that someone is refusing to play politics to unbind
> > >> PCK to be able to deliver service to the public.  You as tax payers
> > >> need to realise that sedating of PCK is being done with your hard
> > >> earned money.
> > >>
> > >> After this is in place PCK will be in a position to grow in leaps
> > >> and bounds to look at "bling" issues like doing door to door
> > >> delivery for 50,000 of Nairobi's elite residents which will be a
> > >> nightmare as most of us change email addresses without notifying
> > >> others or setting autoforwards.  Rebranding, repainting and
> > >> segmenting the delivery channels to segment the haves, wannabes and
> > >> general public.
> > >>
> > >> This is my approach to accelerate PCK when I am appointed PMG, I
> > >> will not use the term restart as PCK is neither comatose or dead its
> > >> is only sluggish due to the excessive sedation by those who should
> > >> know better.
> > >>
> > >> Robert Yawe
> > >> KAY System Technologies Ltd
> > >> Phoenix House, 6th Floor
> > >> P O Box 55806 Nairobi, 00200
> > >> Kenya
> > >>
> > >> Tel: +254722511225, +254202010696
> > >>
> > >>
> > >> From: Jane Kagiri <kagirijane at yahoo.com>
> > >> To: robertyawe at yahoo.co.uk
> > >> Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
> > >> Sent: Tue, 9 November, 2010 20:02:38
> > >> Subject: Re: [kictanet] Yawe for Post Master General
> > >>
> > >> Listers,
> > >>
> > >> I totally agree with Robert that academic qualifications do not
> > >> necessarily translate into the required experience.
> > >>
> > >> However from his list of personalities who have excelled in
> > >> propelling their organizations to great heights despite their not so
> > >> high academic qualifications, the one thing they all have in common
> > >> is that they each had a vision to make their respective
> > >> organizations what they are today.
> > >>
> > >> Robert,please share with us your vision on how you would revive the
> > >> ailing PCK.
> > >>
> > >> Jane Kagiri.
> > >>
> > >> From: "kictanet-request at lists.kictanet.or.ke"
> > >> <kictanet-request at lists.kictanet.or.ke
> > >> >
> > >> To: Jane Kagiri <kagirijane at yahoo.com>
> > >> Sent: Mon, November 8, 2010 3:21:28 PM
> > >> Subject: kictanet Digest, Vol 42, Issue 22
> > >>
> > >> Send kictanet mailing list submissions to
> > >>     kictanet at lists.kictanet.or.ke
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> > >>
> > >> When replying, please edit your Subject line so it is more specific
> > >> than "Re: Contents of kictanet digest..."
> > >>
> > >>
> > >> Today's Topics:
> > >>
> > >>   1. Re: Yawe for Post Master General (Rad!)
> > >>   2. Re: Yawe for Post Master General (Eugene Lidede (Synergy))
> > >>   3. Outsourcing, a perspective following Obama's India visit
> > >>       (Paul Kukubo ICT Board)
> > >>
> > >>
> > >> ----------------------------------------------------------------------
> > >>
> > >> Message: 1
> > >> Date: Mon, 8 Nov 2010 14:44:56 +0300
> > >> From: "Rad!" <conradakunga at gmail.com>
> > >> To: robert yawe <robertyawe at yahoo.co.uk>
> > >> Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
> > >> Subject: Re: [kictanet] Yawe for Post Master General
> > >> Message-ID:
> > >>     <AANLkTinTYzGq3+mt-Gx5R_jsmvLjEYLyO2bfbe3D0gPS at mail.gmail.com<AANLkTinTYzGq3%2Bmt-Gx5R_jsmvLjEYLyO2bfbe3D0gPS at mail.gmail.com>
> >
> > >> Content-Type: text/plain; charset="iso-8859-1"
> > >>
> > >> Add to that list
> > >>
> > >>   - Richard Branson
> > >>   - Larry Page
> > >>   - Ralph Lauren
> > >>   - Steve Jobs
> > >>
> > >> Which is not to say a university education is useless, but it should
> > >> not be
> > >> the only consideration.
> > >>
> > >> We could also look at what have the candidates achieved prior to
> > >> coming to
> > >> PCK. What businesses & institutions have they nurtured/grown?
> > >>
> > >> On Mon, Nov 8, 2010 at 2:38 PM, robert yawe <robertyawe at yahoo.co.uk>
> > >> wrote:
> > >>
> > >> > Hi,
> > >> >
> > >> > Please read the profile of Micheal Joseph & his successor, in
> > >> addition
> > >> > would you have hired any of the following fellows;
> > >> >
> > >> > 1.  Bill Gates - University drop out
> > >> > 2.  Micheal Dell - University drop out
> > >> > 3.  James Mwangi - CPAK
> > >> > 4.  Alexander Graham Bell - Grade 5 dropout
> > >> > 5.  Njenga Karume - Unknown
> > >> > 6.  Sir Richard Branson - O'Level
> > >> >
> > >> >
> > >> > I do not want to belittle paper qualifications but they work when
> > >> you are
> > >> > looking for a fellow to maintain the status quo which is something
> > >> we
> > >> > definitely do not want to do with PCK.  No college in the world
> > >> can prepare
> > >> > you on how to turn around an organisation in the state that PCK is
> > >> in right
> > >> > now.
> > >> >
> > >> > If you are looking for relevant experience then you will need to
> > >> get an
> > >> > expatriate as the only national postal corporation in Kenya is
> > >> PCK. What is
> > >> > Major Ali's qualification that makes him an ideal candidate as the
> > >> PMG?
> > >> >
> > >> > If you where sleeping & was then awaken by a hissing sound on
> > >> turning on
> > >> > the light you see a snake what would you do?
> > >> >
> > >> > 1.  Call KWS to send a team of experts to take capture the snake
> > >> > 2.  Call the Police
> > >> > 3.  Call KSPCA and ask for instruction on how to safely deal with
> > >> the snake
> > >> > 4.  Pick the nearest available to through at it
> > >> >
> > >> > Regards
> > >> >
> > >> > Robert Yawe
> > >> > KAY System Technologies Ltd
> > >> > Phoenix House, 6th Floor
> > >> > P O Box 55806 Nairobi, 00200
> > >> > Kenya
> > >> >
> > >> > Tel: +254722511225, +254202010696
> > >> >
> > >> >
> > >> > ------------------------------
> > >> > *From:* Sam Aguyo <saguyo at yahoo.com>
> > >> > *To:* robert yawe <robertyawe at yahoo.co.uk>
> > >> >
> > >> > *Cc:* KICTAnet ICT Policy Discussions
> > >> <kictanet at lists.kictanet.or.ke>
> > >> > *Sent:* Mon, 8 November, 2010 13:31:59
> > >> >
> > >> > *Subject:* Re: [kictanet] Yawe for Post Master General
> > >> >
> > >> > Robert,
> > >> >
> > >> > It is good to offer yourself to be elected the new post master
> > >> general. If
> > >> > i was the appointing authority, i would demand to know what your
> > >> > qualifications are and what measures you would use to turn around
> > >> the
> > >> > supposed limping organisation. I would ask you your qualifications
> > >> because
> > >> > it would inform me whether you have the fundamental background and
> > >> skills
> > >> > required to deliver the service.  I would look at both academic and
> > >> > professional experience to take the organisation forward.  This
> > >> also forms a
> > >> > criteria for selection acceptable to all, then we will not have
> > >> "ya wenyewe"
> > >> > etc.
> > >> >
> > >> > Regards,
> > >> >
> > >> > Sam
> > >> >
> > >> >
> > >> >
> > >> >
> > >> >
> > >> > _______________________________________________
> > >> > kictanet mailing list
> > >> > kictanet at lists.kictanet.or.ke
> > >> > http://lists.kictanet.or.ke/mailman/listinfo/kictanet
> > >> >
> > >> > This message was sent to: conradakunga at gmail.com
> > >> > Unsubscribe or change your options at
> > >> >
> >
> http://lists.kictanet.or.ke/mailman/options/kictanet/conradakunga%40gmail.com
> > >> >
> > >> >
> > >> -------------- next part --------------
> > >> An HTML attachment was scrubbed...
> > >> URL:
> > >>
> >
> <
> http://lists.kictanet.or.ke/pipermail/kictanet/attachments/20101108/77fb7735/attachment-0001.html
> > >> >
> > >>
> > >> ------------------------------
> > >>
> > >> Message: 2
> > >> Date: Mon, 8 Nov 2010 15:19:53 +0300
> > >> From: "Eugene Lidede \(Synergy\)" <eugene at synergy.co.ke>
> > >> To: <agostal at gmail.com>
> > >> Cc: 'KICTAnet ICT Policy Discussions' <kictanet at lists.kictanet.or.ke>
> > >> Subject: Re: [kictanet] Yawe for Post Master General
> > >> Message-ID: <01a501cb7f3f$3f96dd70$bec49850$@co.ke>
> > >> Content-Type: text/plain;    charset="iso-8859-1"
> > >>
> > >> Robert,
> > >>
> > >> With the sheer number of posts on this list and the diverse areas of
> > >> coverage, I should think you are already a "Post Master General".
> > >>
> > >> Agosta,
> > >>
> > >> If Upesi are doing something right, that?s is a good thing, but it
> > >> does not
> > >> mean others shouldn?t get into the fold of "doing something right".
> > >>
> > >> I would be interested to know if upesi folk can deliver my "goro
> > >> goro" of
> > >> maize meal and rose cocoa beans from upcountry on a monthly basis.
> > >> PCK does
> > >> it for me at less than 200/= for 5kg parcel (3-7 day delivery) or
> > >> (KES 350/=
> > >> for EMS following day delivery). My "ushago" is located at these
> > >> coordinates: 0.746041,35.127089 - there are no tarmac roads (so to
> > >> speak)
> > >> for over 70 km and electricity just "arrived" 2 weeks ago, but there
> > >> is a
> > >> functional post office (postal code 50235) that has been operational
> > >> longer
> > >> than I have been alive.
> > >>
> > >> At these low rates from PCK, and with a currently functional national
> > >> footprint, all that?s needed are new efficiencies and it will be
> > >> possible
> > >> for Upesi and others to build *country wide* ecommerce offerings
> > >> PAP, hence
> > >> the need for an ICT visionary at the helm of PCK. In my
> > >> understanding postal
> > >> services are a subset of ICT. What is lacking at PCK is a
> > >> repositioning to
> > >> take advantage of the T in ICT.
> > >>
> > >>
> > >> Regards
> > >>
> > >>
> > >> Eugene
> > >>
> > >>
> > >> -----Original Message-----
> > >> From: kictanet-bounces+eugene=synergy.co.ke at lists.kictanet.or.ke
> > >> [mailto:kictanet-bounces+eugene <kictanet-bounces%2Beugene>=
> synergy.co.ke at lists.kictanet.or.ke] On
> > >> Behalf Of Agosta Liko
> > >> Sent: Monday, November 08, 2010 1:12 PM
> > >> To: Eugene Lidede
> > >> Cc: KICTAnet ICT Policy Discussions
> > >> Subject: Re: [kictanet] Yawe for Post Master General
> > >>
> > >> Robert
> > >>
> > >> right now, local ecommerce deliveries are being done by piki piki guys
> > >> and similar courier services pretty well and they have shown a
> > >> willingness to integrate software systems
> > >>
> > >> companies like http://www.upesi.com/ look positioned to champion the
> > >> ecommerce delivery space Kenya wide, all merchants have to do is give
> > >> them packages and they take care of the rest
> > >>
> > >> so maybe ecommerce will be off the table
> > >>
> > >> just saying :)
> > >>
> > >> On Mon, Nov 8, 2010 at 12:39 PM, robert yawe
> > >> <robertyawe at yahoo.co.uk> wrote:
> > >> > Hi,
> > >> > Will know what needs to be done to get PCK back on track, what we
> > >> need is
> > >> to
> > >> > get on the inside and implement this issues.
> > >> > The sooner I can get myself appointed as PMG of PCK then sooner we
> > >> can
> > >> truly
> > >> > implement e-commerce.
> > >> > Regards
> > >> >
> > >> > Robert Yawe
> > >> > KAY System Technologies Ltd
> > >> > Phoenix House, 6th Floor
> > >> > P O Box 55806 Nairobi, 00200
> > >> > Kenya
> > >> >
> > >> > Tel: +254722511225, +254202010696
> > >> >
> > >> > ________________________________
> > >> > From: Rad! <conradakunga at gmail.com>
> > >> > To: robertyawe at yahoo.co.uk
> > >> > Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
> > >> > Sent: Mon, 8 November, 2010 11:20:56
> > >> > Subject: Re: [kictanet] Yawe for Post Master General
> > >> >
> > >> > This is where Posta needs to think outside the box.
> > >> > Trying to compete with email (official correspondence e.g. bills,
> > >> > statements), facebook (personal correspondence e.g. letters,
> > >> penpals etc)
> > >> > and MPesa (no more mailing of cheques) is folly.
> > >> > To re-invent itself Posta needs to realize that the one thing you
> > >> cannot
> > >> > send via email is physical goods.
> > >> > How many businesses are based on a model of physical goods?
> > >> > Enter Posta. There is a significant opportunity in delivering
> > >> goods from A
> > >> > to B. This is very difficult because finding A and B is
> > >> problematic. We
> > >> > cannot depend on a system of landmarks to describe locations of
> > >> businesses
> > >> > and houses.?The problem is thanks to lethargic officials in charge
> > >> of
> > >> > planning urbanization across Kenya is by and large unplanned. This
> > >> bell
> > >> > cannot be un-rung.?Some of these landmarks have deeply historical
> > >> knowledge.
> > >> > For example the NOCK stage on Haile Selassie is still called Agip.
> > >> Others
> > >> > depend on other locations.
> > >> > Given that Posta has a good physical presence across Nairobi why
> > >> shouldn't
> > >> > they undertake their own initiative to map the physical location
> > >> of their
> > >> > customers? It would be folly to depend on City Councils more
> > >> preoccupied
> > >> in
> > >> > throwing chairs. In any case, Posta should be doing KYC anyway.
> > >> > This would yield valuable information that would not only aid in
> > >> their
> > >> > operations but can also be exposed to end users and consumers either
> > >> > directly or via some sort of API for courier companies to build
> > >> solutions
> > >> > around receipt and dispatch.
> > >> > Given also that Posta has a large fleet of vehicles and physical
> > >> presence
> > >> > across Kenya a model of physical delivery of goods is one they
> > >> should be
> > >> > able to easily step into and compete favourably with the likes of
> > >> DHL.
> > >> > In a nutshell this will yield the following opportunities
> > >> > - Fostering of an e-commerce industry in kenya with a closed buyer-
> > >> seller
> > >> > loop (that is currently very open,hindering the same)
> > >> > - Partnering with e-comerce businesses, a new revenue stream
> > >> > - Increased business in the parcel delivery & courier sector,
> > >> increased
> > >> > revenue stream
> > >> > - Enhanced productivity, since with mapped customers routes and
> > >> deliveries
> > >> > can be optimized, saving costs
> > >> > - Sale of data - other couriers and businesses can pay for access
> > >> to this
> > >> > data, a new revenue stream
> > >> > - Fostering development of B2B systems - with an API anyone can
> > >> access
> > >> this
> > >> > data programatically (for a fee) and use this platform to build
> > >> additional
> > >> > solutions, a new revenue stream
> > >> > Everyone is a winner!
> > >> > On Mon, Nov 8, 2010 at 10:56 AM, Odhiambo Washington
> > >> <odhiambo at gmail.com
> > >> >
> > >> > wrote:
> > >> >>
> > >> >>
> > >> >> On Mon, Nov 8, 2010 at 10:30 AM, Rad! <conradakunga at gmail.com>
> > >> wrote:
> > >> >>>
> > >> >>> If Posta was serious about remaining relevant they would grasp the
> > >> >>> opportunity to develop and run a physical addressing system for
> > >> Kenya.
> > >> >>
> > >> >>
> > >> >> @Rad!,
> > >> >> The physical addressing system: Isn't this the same thing that
> > >> Kanjo
> > >> >> already started, albeit so badly? If Kanjo's was the pilot
> > >> project for
> > >> >> Kenya, then I must say it's awful. It may  not be surprising that
> > >> some
> > >> >> officials from Kanjo went for overseas trips to learn how the
> > >> physical
> > >> >> addressing+Post Codes is supposed to be done, only to come and do
> > >> an
> > >> awful
> > >> >> one for Nairobi!
> > >> >> I think that "physical addressing == Post Codes", right? Can this
> > >> be done
> > >> >> by Posta without involving the Kanjo's of other towns in Kenya?
> > >> With the
> > >> >> poor infrastructure that we have in this country, I still wonder
> > >> how
> > >> Posta
> > >> >> would deliver mail to my rural home, when I cannot even drive there
> > >> myself,
> > >> >> because the govt expects me to build the roads I need to use!
> > >> >>
> > >> >>
> > >> >> --
> > >> >> Best regards,
> > >> >> Odhiambo WASHINGTON,
> > >> >> Nairobi,KE
> > >> >> +254733744121/+254722743223
> > >> >> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
> > >> >> Damn!!
> > >> >>
> > >> >
> > >> >
> > >> >
> > >> > _______________________________________________
> > >> > kictanet mailing list
> > >> > kictanet at lists.kictanet.or.ke
> > >> > http://lists.kictanet.or.ke/mailman/listinfo/kictanet
> > >> >
> > >> > This message was sent to: agostal at gmail.com
> > >> > Unsubscribe or change your options at
> > >> >
> > http://lists.kictanet.or.ke/mailman/options/kictanet/agostal%40gmail.com
> > >> >
> > >> >
> > >>
> > >> _______________________________________________
> > >> kictanet mailing list
> > >> kictanet at lists.kictanet.or.ke
> > >> http://lists.kictanet.or.ke/mailman/listinfo/kictanet
> > >>
> > >> This message was sent to: eugene at synergy.co.ke
> > >> Unsubscribe or change your options at
> > >>
> >
> http://lists.kictanet.or.ke/mailman/options/kictanet/eugene%40synergy.co.ke
> > >>
> > >>
> > >>
> > >>
> > >>
> > >> ------------------------------
> > >>
> > >> Message: 3
> > >> Date: Mon, 8 Nov 2010 15:21:47 +0300
> > >> From: Paul Kukubo ICT Board <pkukubo at ict.go.ke>
> > >> To: "kictanet at lists.kictanet.or.ke" <kictanet at lists.kictanet.or.ke>
> > >> Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
> > >> Subject: [kictanet] Outsourcing, a perspective following Obama's India
> > >>     visit
> > >> Message-ID: <3A3A946B-3959-4960-9643-61DFBA74EF67 at ict.go.ke>
> > >> Content-Type: text/plain; charset="utf-8"
> > >>
> > >> Listers
> > >>
> > >> The following article appears in the Wall Street Journal. Two points
> > >> of note for our reflection upon as Kenya.
> > >>
> > >> 1. Labour supply shifting to small and medium sized businesses
> > >> globally. Kenyan talent providers can enhance their participation in
> > >> talent websites like freelancer.com to promote and sell their
> > >> services directly.
> > >> 2. On some services, India can deliver the project at a 10th of US
> > >> prices for the same quality. The India US dependency is very high
> > >> even among small businesses in the US which depend on Indian labour
> > >> to provide basic IT services. This is an opportunity for Kenya.
> > >>
> > >> Enjoy the read...
> > >>
> > >> The Obama Visit: An Outsourcer?s Perspective
> > >>
> > >> Article
> > >> Comments
> > >> INDIA REAL TIME HOME PAGE ?
> > >> EmailPrintPermalink
> > >>
> > >>
> > >>
> > >> + More
> > >> Text
> > >> By Arlene Chang
> > >>
> > >> Outsourcing has been a major political whipping boy between the U.S.
> > >> and India in recent months but U.S. President Barack Obama and
> > >> Indian Prime Minister Manmohan Singh both tried to quell the
> > >> controversy in remarks before the press Monday. Mr. Obama said
> > >> outsourcing was the subject of stereotyping in the U.S. which has to
> > >> be updated and Mr. Singh said India was not in the business of
> > >> stealing American jobs.
> > >>
> > >> Matt Barrie is chief executive of Freelancer.com, an online
> > >> marketplace that connects businesses looking to outsource work with
> > >> service providers, many of them in India. The site has 1.9 million
> > >> members. He talked to India Real Time?s Arlene Chang about his view
> > >> of the U.S., India and outsourcing. Here are edited excerpts.
> > >>
> > >>
> > >>
> > >> Freelancer.com
> > >> Matt Barrie, chief executive Freelancer.com
> > >> IRT: As head of one of the largest outsourcing websites, you must
> > >> have a view on outsourcing of jobs?
> > >>
> > >> Mr. Barrie: We were founded in 2004 and since then, our two primary
> > >> markets have been the U.S. and India ? expectedly. Of the employers
> > >> posting jobs, 90% of those jobs come from the U.S. and of the jobs
> > >> being completed 90% are done by Indians.
> > >>
> > >> I do not see this as Indians taking away jobs from the Americans or
> > >> outsourcing as being a bad thing.
> > >>
> > >> If anything, this has been a tremendously good exchange. You have
> > >> about 25 million small businesses in the U.S. and each of them needs
> > >> people to help run and sustain their businesses. But they may not
> > >> necessarily have the money or budget to do it through normal
> > >> channels. Here, the service providers, a majority of which in the
> > >> case of freelancer.com are Indians, are providing those businesses
> > >> with the services they want within their desired cost.
> > >>
> > >> IRT: Is it a stereotype in the U.S. that India takes away American
> > >> jobs?
> > >>
> > >> Mr. Barrie: It is a stereotype but the stereotype is actually
> > >> contradictory. Most of our members seeking services are small and
> > >> medium-sized businesses and each one of them needs to, for example,
> > >> get itself a website and maintain it. This need is not necessarily
> > >> met by the supply available within the U.S.
> > >>
> > >> Small businesses are always thinking of getting their things done
> > >> for a lesser cost, they need to be constantly cost effective. The
> > >> service providers on our website provide those services to them at a
> > >> fraction of the cost. This enables small and medium-sized companies
> > >> to cut costs, become more competitive, and thus helps them grow
> > >> their business ? all of which in turn helps the U.S. economy. As we
> > >> talk, there are a tremendous number of jobs being created in the
> > >> U.S. just, say, in internet businesses, whose back-office operations
> > >> are being supported by outsourced hires.
> > >>
> > >> IRT: What are the statistics for the outsourcing exchange on your
> > >> website?
> > >>
> > >> Mr. Barrie: Since we started in 2004, we have completed around
> > >> 850,000 projects and seen $67.41 million traded. Of the 1.9 million
> > >> users we have, 400,000 of them are from India and are service
> > >> providers. A similar number are service seekers from the U.S. The
> > >> average cost of a job through our website is less than $200. So, as
> > >> an example, if someone wants to build a website for their business
> > >> they would normally have to pay about $2,000 in the U.S. to get that
> > >> job done. On freelancer.com, we have people who do the job for $200.
> > >> That?s one tenth of the actual cost. The U.S. is the largest poster
> > >> of jobs for us and India has the largest pool of service providers,
> > >> but India is also a significant employer. After the U.S., U.K.,
> > >> Australia and Canada, it is India that posts the highest number of
> > >> jobs that need to be done.
> > >>
> > >> IRT: What is the future of the outsourcing industry globally?
> > >>
> > >> Mr. Barrie: I think the next five years are going to be extremely
> > >> interesting. Labor markets are always in flux and while the big
> > >> businesses are doing the bulk of trade, there is already a
> > >> fundamental shift in the amount and direction of labor supply.  A
> > >> huge amount of that labor supply is shifting to small and medium-
> > >> sized businesses globally and as that happens there is going to be a
> > >> revolution in places like India.
> > >>
> > >> If a person wants to start their own small business, all they have
> > >> to do is go online and get someone who can get up a website for them
> > >> and manage it ? all this done on a shoestring budget.
> > >>
> > >> With more such businesses coming into being, there will be more work
> > >> and the jobs not available previously will be out there. I think the
> > >> off-shoring of the work of small and medium-sized businesses is
> > >> going to provide an unparalleled opportunity for the U.S. and India,
> > >> helping U.S. businesses in being more competitive and helping
> > >> Indians get jobs that were not previously available.
> > >>
> > >> IRT: What do you make of President Obama?s statement in Mumbai
> > >> Saturday on there being a stereotype in the U.S. about outsourcing
> > >> to India?
> > >>
> > >> Mr. Barrie: I think a lot of what he said is rhetoric. He is in a
> > >> politically different situation now after having lost the mid-term
> > >> elections back home. I think he is pandering to the Indian-American
> > >> vote bank back home when he said that, when he goes back to the
> > >> U.S., he wants to be able to tell his countrymen that India has in
> > >> fact created 50,000 jobs for America.
> > >>
> > >>
> > >>
> > >> Ends
> > >>
> > >>
> > >>
> > >>
> > >>
> > >> Paul Kukubo
> > >>
> > >> CEO, Kenya ICT Board
> > >>
> > >>
> > >>
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