[kictanet] Yawe for Post Master General

robert yawe robertyawe at yahoo.co.uk
Thu Nov 11 08:51:45 EAT 2010


Hi Jane,

Thank you for the challenge for me to put forth my vision when I become post 
master general (PMG) of postal corporation of Kenya (PCK).

PCK like any other postal service in the world is the hub of any town or 
village, it is the reference point for the area unfortunately we have relegated 
our postal service to the edge we need to bring it back to the centre.  There is 
no organisation be it private or public that has more counter space than PCK, 
there are over 900 outlets equitably distributed across the country.

I will improve the level and range of services that will be available at the 
post offices country wide.  With the passing of the law allowing banks to 
implement an agency model Posta's opportunities have just sky rocketed, your 
post office will now be your bank.  

The post office is where we mere mortals have our issues sorted out from paying 
bills (utility, insurance, rent etc) it where you make your copies, bind 
documents, fill applications, replace lost documents, place advertisements for 
print and electronic media, collect mail, do research and collect information.  

The banking hall space can be rented to insurance companies, banks, colleges and 
anyone else who currently sets up camp on the street.  The same institutions can 
make their marketing material available at the various post offices.  

Partner with Kenswitch and Pesa Point to allow them to install ATM's in all the 
post offices and with time Posta can purchase their own ATMs and add them to the 
existing networks.  Due the remote locations of some of this post offices Posta 
can load the ATMs and earn revenue.

My proposal to the data infrastructure providers would be to terminate their 
fibre optic cable at the various post office locations countrywide and use them 
as points of presence, to the best of my knowledge the former telex 
infrastructure belongs to postal thus way-leave issues would be resolved at 
district level. 

PCK is the hub not the spoke in the successful implementation of an e-commerce 
environment, less than 10% of items that one needs to buy online can be 
delivered electronically all the rest must be delivered physically.  The only 
person with the reach and acceptance to do this without widening the divide is 
PCK, however much you urban dwellers think otherwise you only make up 10% of the 
countries population which is why many of us think PCK is irrelevant.  

I belief there might be some policy and legislative issues that will need to be 
resolved immediately which stop Posta from taking advantage of the new 
opportunities that have become available.  There must be a very stupid reason 
why Posta do not sell airtime or become distributors for all the mobile 
providers, this huddle must be removed immediately.  

We have kept discussing the issue of digital villages, why is it that KICT Board 
cannot walk across to PCK offices, no need to even cross a road, and implement 
them within the post office?  Posta can act as the demonstration digital village 
and also as the training location for those interested in replicating the model. 
 The removal of whichever huddles exist that prevent this from being implemented 
immediately will be my deliverables for my first 100 days in office.

Please note that none of the issues I intend to implement within the first year 
in office requires any cash outlay from PCK which is a clear indication that 
someone is refusing to play politics to unbind PCK to be able to deliver service 
to the public.  You as tax payers need to realise that sedating of PCK is being 
done with your hard earned money.

After this is in place PCK will be in a position to grow in leaps and bounds to 
look at "bling" issues like doing door to door delivery for 50,000 of Nairobi's 
elite residents which will be a nightmare as most of us change email addresses 
without notifying others or setting autoforwards.  Rebranding, repainting and 
segmenting the delivery channels to segment the haves, wannabes and general 
public.

This is my approach to accelerate PCK when I am appointed PMG, I will not use 
the term restart as PCK is neither comatose or dead its is only sluggish due to 
the excessive sedation by those who should know better.
 Robert Yawe
KAY System Technologies Ltd
Phoenix House, 6th Floor
P O Box 55806 Nairobi, 00200
Kenya


Tel: +254722511225, +254202010696




________________________________
From: Jane Kagiri <kagirijane at yahoo.com>
To: robertyawe at yahoo.co.uk
Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
Sent: Tue, 9 November, 2010 20:02:38
Subject: Re: [kictanet] Yawe for Post Master General


Listers,

I totally agree with Robert that academic qualifications do not necessarily 
translate into the required experience.

However from his list of personalities who have excelled in propelling their 
organizations to great heights despite their not so high academic 
qualifications, the one thing they all have in common is that they each had a 
vision to make their respective organizations what they are today.

Robert,please share with us your vision on how you would revive the ailing PCK.

Jane Kagiri.
 

________________________________
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To: Jane Kagiri <kagirijane at yahoo.com>
Sent: Mon, November 8, 2010 3:21:28 PM
Subject: kictanet Digest, Vol 42, Issue 22

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Today's Topics:

   1. Re: Yawe for Post Master General (Rad!)
   2. Re: Yawe for Post Master General (Eugene Lidede (Synergy))
   3. Outsourcing, a perspective following Obama's India visit
      (Paul Kukubo ICT Board)


----------------------------------------------------------------------

Message: 1
Date: Mon, 8 Nov 2010 14:44:56 +0300
From: "Rad!" <conradakunga at gmail.com>
To: robert yawe <robertyawe at yahoo.co.uk>
Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
Subject: Re: [kictanet] Yawe for Post Master General
Message-ID:
    <AANLkTinTYzGq3+mt-Gx5R_jsmvLjEYLyO2bfbe3D0gPS at mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"

Add to that list

   - Richard Branson
   - Larry Page
   - Ralph Lauren
   - Steve Jobs

Which is not to say a university education is useless, but it should not be
the only consideration.

We could also look at what have the candidates achieved prior to coming to
PCK. What businesses & institutions have they nurtured/grown?

On Mon, Nov 8, 2010 at 2:38 PM, robert yawe <robertyawe at yahoo.co.uk> wrote:

> Hi,
>
> Please read the profile of Micheal Joseph & his successor, in addition
> would you have hired any of the following fellows;
>
> 1.  Bill Gates - University drop out
> 2.  Micheal Dell - University drop out
> 3.  James Mwangi - CPAK
> 4.  Alexander Graham Bell - Grade 5 dropout
> 5.  Njenga Karume - Unknown
> 6.  Sir Richard Branson - O'Level
>
>
> I do not want to belittle paper qualifications but they work when you are
> looking for a fellow to maintain the status quo which is something we
> definitely do not want to do with PCK.  No college in the world can prepare
> you on how to turn around an organisation in the state that PCK is in right
> now.
>
> If you are looking for relevant experience then you will  need to get an
> expatriate as the only national postal corporation in Kenya is PCK. What is
> Major Ali's qualification that makes him an ideal candidate as the PMG?
>
> If you where sleeping & was then awaken by a hissing sound on turning on
> the light you see a snake what would you do?
>
> 1.  Call KWS to send a team of experts to take capture the snake
> 2.  Call the Police
> 3.  Call KSPCA and ask for instruction on how to safely deal with the snake
> 4.  Pick the nearest available to through at it
>
> Regards
>
> Robert Yawe
> KAY System Technologies Ltd
> Phoenix House, 6th Floor
> P O Box 55806 Nairobi, 00200
> Kenya
>
> Tel: +254722511225, +254202010696
>
>
> ------------------------------
> *From:* Sam Aguyo <saguyo at yahoo.com>
> *To:* robert yawe <robertyawe at yahoo.co.uk>
>
> *Cc:* KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
> *Sent:* Mon, 8 November, 2010 13:31:59
>
> *Subject:* Re: [kictanet] Yawe for Post Master General
>
> Robert,
>
> It is good to offer yourself to be elected the new post master general. If
> i was the appointing authority, i would demand to know what your
> qualifications are and what measures you would use to turn around the
> supposed limping organisation. I would ask you your qualifications because
> it would inform me whether you have the fundamental background and skills
> required to deliver the  service.  I would look at both academic and
> professional experience to take the organisation forward.  This also forms a
> criteria for selection acceptable to all, then we will not have "ya wenyewe"
> etc.
>
> Regards,
>
> Sam
>
>
>
>
>
> _______________________________________________
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Message: 2
Date: Mon, 8 Nov 2010 15:19:53 +0300
From: "Eugene Lidede \(Synergy\)" <eugene at synergy.co.ke>
To: <agostal at gmail.com>
Cc: 'KICTAnet ICT Policy Discussions' <kictanet at lists.kictanet.or.ke>
Subject: Re: [kictanet] Yawe for Post Master General
Message-ID: <[email protected]>
Content-Type: text/plain;    charset="iso-8859-1"

Robert,

With the sheer number of posts on this list and the diverse areas of
coverage, I should think you are already a "Post Master General".

Agosta,

If Upesi are doing something right, that?s is a good thing, but it does not
mean others shouldn?t get into the fold of "doing something right".

I would be interested to know if upesi folk can deliver my "goro goro" of
maize meal and rose cocoa beans from upcountry on a monthly basis. PCK does
it for me at less than 200/= for 5kg parcel (3-7 day delivery) or (KES 350/=
for EMS following day delivery). My "ushago" is located at these
coordinates: 0.746041,35.127089 - there are no tarmac roads  (so to speak)
for over 70 km and electricity just "arrived" 2 weeks ago, but there is a
functional post office (postal code 50235) that has been operational longer
than I have been alive. 

At these low rates from PCK, and with a currently functional national
footprint, all that?s needed are new efficiencies and it will be possible
for Upesi and others to build *country wide* ecommerce offerings PAP, hence
the need for an ICT visionary at the helm of PCK. In my understanding postal
services are a subset of ICT. What is lacking at PCK is a repositioning to
take advantage of the T in ICT.


Regards


Eugene 


-----Original Message-----
From: kictanet-bounces+eugene=synergy.co.ke at lists.kictanet.or.ke
[mailto:kictanet-bounces+eugene=synergy.co.ke at lists.kictanet.or.ke] On
Behalf Of Agosta Liko
Sent: Monday, November 08, 2010 1:12 PM
To: Eugene Lidede
Cc: KICTAnet ICT Policy Discussions
Subject: Re: [kictanet] Yawe for Post Master General

Robert

right now, local ecommerce deliveries are being done by piki piki guys
and similar courier services pretty well and they have shown a
willingness to integrate software systems

companies like http://www.upesi.com/ look positioned to champion the
ecommerce delivery space Kenya wide, all merchants have to do is give
them packages and they take care of the rest

so maybe ecommerce will be off the table

just saying :)

On Mon, Nov 8, 2010 at 12:39 PM, robert yawe <robertyawe at yahoo.co.uk>  wrote:
> Hi,
> Will know what needs to be done to get PCK back on track, what we need is
to
> get on the inside and implement this issues.
> The sooner I can get myself appointed as PMG of PCK then sooner we can
truly
> implement e-commerce.
> Regards
>
> Robert Yawe
> KAY System Technologies Ltd
> Phoenix House, 6th Floor
> P O Box 55806 Nairobi, 00200
> Kenya
>
> Tel: +254722511225, +254202010696
>
> ________________________________
> From: Rad! <conradakunga at gmail.com>
> To: robertyawe at yahoo.co.uk
> Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
> Sent: Mon, 8 November, 2010 11:20:56
> Subject: Re: [kictanet] Yawe for Post Master General
>
> This is where Posta needs to think outside the box.
> Trying to compete with email (official correspondence e.g. bills,
> statements), facebook (personal correspondence e.g. letters, penpals etc)
> and MPesa (no more mailing of cheques) is folly.
> To re-invent itself Posta needs to realize that the one thing you cannot
> send via email is physical goods.
> How many businesses are based on a model of physical goods?
> Enter Posta. There is a significant opportunity in delivering goods from A
> to B. This is very difficult because finding A and B is problematic. We
> cannot depend on a system of landmarks to describe locations of businesses
> and houses.?The problem is thanks to lethargic  officials in charge of
> planning urbanization across Kenya is by and large unplanned. This bell
> cannot be un-rung.?Some of these landmarks have deeply historical
knowledge.
> For example the NOCK stage on Haile Selassie is still called Agip. Others
> depend on other locations.
> Given that Posta has a good physical presence across Nairobi why shouldn't
> they undertake their own initiative to map the physical location of their
> customers? It would be folly to depend on City Councils more preoccupied
in
> throwing chairs. In any case, Posta should be doing KYC anyway.
> This would yield valuable information that would not only aid in their
> operations but can also be exposed to end users and consumers either
> directly or via some sort of API for courier companies to build solutions
> around receipt and dispatch.
> Given also that Posta has a large fleet of vehicles  and physical presence
> across Kenya a model of physical delivery of goods is one they should be
> able to easily step into and compete favourably with the likes of DHL.
> In a nutshell this will yield the following opportunities
> - Fostering of an e-commerce industry in kenya with a closed buyer-seller
> loop (that is currently very open,hindering the same)
> - Partnering with e-comerce businesses, a new revenue stream
> - Increased business in the parcel delivery & courier sector, increased
> revenue stream
> - Enhanced productivity, since with mapped customers routes and deliveries
> can be optimized, saving costs
> - Sale of data - other couriers and businesses can pay for access to this
> data, a new revenue stream
> - Fostering development of B2B systems - with an API anyone can access
this
> data programatically (for a fee) and use this platform to build  additional
> solutions, a new revenue stream
> Everyone is a winner!
> On Mon, Nov 8, 2010 at 10:56 AM, Odhiambo Washington <odhiambo at gmail.com>
> wrote:
>>
>>
>> On Mon, Nov 8, 2010 at 10:30 AM, Rad! <conradakunga at gmail.com> wrote:
>>>
>>> If Posta was serious about remaining relevant they would grasp the
>>> opportunity to develop and run a physical addressing system for Kenya.
>>
>>
>> @Rad!,
>> The physical addressing system: Isn't this the same thing that Kanjo
>> already started, albeit so badly? If Kanjo's was the pilot project for
>> Kenya, then I must say it's awful. It may not be surprising that some
>> officials from Kanjo  went for overseas trips to learn how the physical
>> addressing+Post Codes is supposed to be done, only to come and do an
awful
>> one for Nairobi!
>> I think that "physical addressing == Post Codes", right? Can this be done
>> by Posta without involving the Kanjo's of other towns in Kenya? With the
>> poor infrastructure that we have in this country, I still wonder how
Posta
>> would deliver mail to my rural home, when I cannot even drive there
myself,
>> because the govt expects me to build the roads I need to use!
>>
>>
>> --
>> Best regards,
>> Odhiambo WASHINGTON,
>> Nairobi,KE
>> +254733744121/+254722743223
>> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
>> Damn!!
>>
>
>
>
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------------------------------

Message: 3
Date: Mon, 8 Nov 2010 15:21:47 +0300
From: Paul Kukubo ICT Board <pkukubo at ict.go.ke>
To: "kictanet at lists.kictanet.or.ke" <kictanet at lists.kictanet.or.ke>
Cc: KICTAnet  ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
Subject: [kictanet] Outsourcing, a perspective following Obama's India
    visit
Message-ID: <3A3A946B-3959-4960-9643-61DFBA74EF67 at ict.go.ke>
Content-Type: text/plain; charset="utf-8"

Listers

The following article appears in the Wall Street Journal. Two points of note for 
our reflection upon as Kenya. 


1. Labour supply shifting to small and medium sized businesses globally. Kenyan 
talent providers can enhance their participation in talent websites like 
freelancer.com to promote and sell their services directly.
2. On some services, India can deliver the project at a 10th of US prices for 
the same quality. The  India US dependency is very high even among small 
businesses in the US which depend on Indian labour to provide basic IT services. 
This is an opportunity for Kenya.

Enjoy the read...    

The Obama Visit: An Outsourcer?s Perspective

Article
Comments
INDIA REAL TIME HOME PAGE ?
EmailPrintPermalink



+ More
Text
By Arlene Chang

Outsourcing has been a major political whipping boy between the U.S. and India 
in recent months but U.S. President Barack Obama and Indian Prime Minister 
Manmohan Singh both tried to quell the controversy in remarks before the press 
Monday. Mr. Obama said outsourcing was the subject of stereotyping in the U.S. 
which has to be updated and Mr. Singh said India was not in the business of 
stealing American jobs.

Matt Barrie is chief executive of Freelancer.com, an online marketplace that 
connects businesses looking to outsource work with service providers, many of  
them in India. The site has 1.9 million members. He talked to India Real Time?s 
Arlene Chang about his view of the U.S., India and outsourcing. Here are edited 
excerpts.



Freelancer.com
Matt Barrie, chief executive Freelancer.com
IRT: As head of one of the largest outsourcing websites, you must have a view on 
outsourcing of jobs?

Mr. Barrie: We were founded in 2004 and since then, our two primary markets have 
been the U.S. and India ? expectedly. Of the employers posting jobs, 90% of 
those jobs come from the U.S. and of the jobs being completed 90% are done by 
Indians.

I do not see this as Indians taking away jobs from the Americans or outsourcing 
as being a bad thing.

If anything, this has been a tremendously good exchange. You have about 25 
million small businesses in the U.S. and each of them needs people to help run 
and sustain their businesses. But they may not necessarily have the money or 
budget to do it  through normal channels. Here, the service providers, a 
majority of which in the case of freelancer.com are Indians, are providing those 
businesses with the services they want within their desired cost.

IRT: Is it a stereotype in the U.S. that India takes away American jobs?

Mr. Barrie: It is a stereotype but the stereotype is actually contradictory. 
Most of our members seeking services are small and medium-sized businesses and 
each one of them needs to, for example, get itself a website and maintain it. 
This need is not necessarily met by the supply available within the U.S.

Small businesses are always thinking of getting their things done for a lesser 
cost, they need to be constantly cost effective. The service providers on our 
website provide those services to them at a fraction of the cost. This enables 
small and medium-sized companies to cut costs, become more competitive, and thus 
helps them grow their business ? all of which  in turn helps the U.S. economy. 
As we talk, there are a tremendous number of jobs being created in the U.S. 
just, say, in internet businesses, whose back-office operations are being 
supported by outsourced hires.

IRT: What are the statistics for the outsourcing exchange on your website?

Mr. Barrie: Since we started in 2004, we have completed around 850,000 projects 
and seen $67.41 million traded. Of the 1.9 million users we have, 400,000 of 
them are from India and are service providers. A similar number are service 
seekers from the U.S. The average cost of a job through our website is less than 
$200. So, as an example, if someone wants to build a website for their business 
they would normally have to pay about $2,000 in the U.S. to get that job done. 
On freelancer.com, we have people who do the job for $200. That?s one tenth of 
the actual cost. The U.S. is the largest poster of jobs for us and India has the 
largest pool of service  providers, but India is also a significant employer. 
After the U.S., U.K., Australia and Canada, it is India that posts the highest 
number of jobs that need to be done.

IRT: What is the future of the outsourcing industry globally?

Mr. Barrie: I think the next five years are going to be extremely interesting. 
Labor markets are always in flux and while the big businesses are doing the bulk 
of trade, there is already a fundamental shift in the amount and direction of 
labor supply.  A huge amount of that labor supply is shifting to small and 
medium-sized businesses globally and as that happens there is going to be a 
revolution in places like India.

If a person wants to start their own small business, all they have to do is go 
online and get someone who can get up a website for them and manage it ? all 
this done on a shoestring budget.

With more such businesses coming into being, there will be more work and the 
jobs not  available previously will be out there. I think the off-shoring of the 
work of small and medium-sized businesses is going to provide an unparalleled 
opportunity for the U.S. and India, helping U.S. businesses in being more 
competitive and helping Indians get jobs that were not previously available.

IRT: What do you make of President Obama?s statement in Mumbai Saturday on there 
being a stereotype in the U.S. about outsourcing to India?

Mr. Barrie: I think a lot of what he said is rhetoric. He is in a politically 
different situation now after having lost the mid-term elections back home. I 
think he is pandering to the Indian-American vote bank back home when he said 
that, when he goes back to the U.S., he wants to be able to tell his countrymen 
that India has in fact created 50,000 jobs for America.



Ends





Paul Kukubo

CEO, Kenya ICT Board



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