[kictanet] BPO and ITES a wider view of the opportunity

[Paul Kukubo]

Listers

Just leafing through an extract of the IDC's World Wide Software Forecast
2010-14 Summary report. www.idc.com

The Worldwide Packaged Software Market was USD 273 Billiion in 2009. Made up
of

   1. Application development and deployment 64,575 Million USD
   2. Applications 129,838 Million USD
   3. Systems Infrastructure software 78,068 Million USD

Microsoft, IBM, Oracle, SAP, Symantec, HP, CA. EMC Adobe and Fujistu are the
leading vendors.

Conclusion from our reading this report:

   - Certain global company technologies dominate and the ability to develop
   and deploy solutions on top of these technologies can greatly enhance a
   country's overall ICT competitiveness.
   - Most global enterprises run some of their critical operations on the
   back of these.  Indeed the biggest ICT projects in the private sector here
   relate to deployment of solutions. e.g in CRM at Safaricom and Kenya
   Airways, in ERP at EABL, BIDCO, SHELL, and indeed in Financial Management in
   Government.
   - The consultancy, project management and deployment of these platforms
   is  a huge business opportunity. Indeed many shared services and outsourcing
   functions include supporting or using these platforms as part of wider
   business operation or process. Many successful ICT firms in Kenya are in
   this space. Some of the venture capitalists / and private equity managers in
   Kenya have asked us to encourage more ICT entrepreneurs to operate their
   businesses around established platforms.They would be willing to fund more
   Oracle or Cisco certified firms.


As an example, Infosys the large technology services and outsourcing
provider has 20,000 certified oracle consultants on their
payroll according to their CEO speaking at this year's Oracle World in
California.

Part of any effort to develop a country's ICT sector includes aligning
capacity building efforts to global demand.

asante and Happy Jamhuri weekend.


Paul Kukubo
Chief Executive Officer, Kenya ICT Board
PO Box 27150 - 00100
Nairobi, Kenya

12th Floor, Teleposta Towers Koinange Street

Tel +254 20 2089061, +254 20 2211960
Fax: +254 20 2211962
website: www.ict.go.ke
local content project: www.tandaa.co.ke, www.facebook.com/tandaakenya
twitter:@tandaaKENYA
BPO Project: www. doitinkenya.co.ke
Digital Villages Project: www.pasha.co.ke


personal contacts
_______________

Cell: + 254 717 180001


skype: kukubopaul
googletalk: pkukubo
personal blog: www.paulkukubo.co.ke
personal twitter: @pkukubo


____________________
Vision: Kenya becomes a top ten global ICT hub

Mission: To champion and actively enable Kenya to adopt and exploit ICT,
through promotion of partnerships, investments and infrastructure growth for
socio economic enrichment
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