[kictanet] Benchmarking national regulatory authority websites

[A.K. Mahan]

*Benchmarking national regulatory authority websites*

Four new LIRNE studies provide feedback to regulators across different 
categories of information provision. These regional assessments of 
national telecom regulatory authority websites in Latin America, the 
Caribbean and North America, Asia and Africa, seek to illuminate best 
practices for using NRA websites as vehicles to provide information 
about the sector to the full range of stakeholders.

*Working Papers available for free download include:
http://lirne.net/2008/07/benchmarking-nra-websites/*

    * Benchmarking Latin America NRA Websites by Hugo Carrión (DIRSI)
      Estándares de comparación para los sitios web de los Entes
      Reguladores Nacionales de América Latina

    * Benchmarking Caribbean and North American National Regulatory
      Authority Websites by Opal Lawton

    * Benchmarking Asia Pacific National Telecom Regulatory Authority
      Websites by Lara Alawattegama and Chanuka Wattegama (LIRNEasia)

    * Benchmark Indicators for African National Regulatory Authority
      Websites, Monica Kerretts-Makau (Research ICT Africa!)

National regulatory authorities have a key role to play as information 
society drivers and facilitators by providing an example of using new 
technologies and facilitating access to, among others, legislation, 
standards and best practices for information and communication 
technology (ICT) adoption and development. NRA websites constitute an 
important vehicle for information dissemination, communication and 
transparency. Although these studies do not claim to measure the overall 
effectiveness, efficiency or transparency of the regulator, the 
benchmarking and ranking serve to clarify categories of information and 
their respective users, and to indicate responsiveness and interactivity 
in providing information. Finally, it is hoped that regulators will 
benefit from an awareness of how other national regulatory websites 
provide access and serve their respective communities.

http://lirne.net/2008/07/benchmarking-nra-websites/


-- 
__________________________________

Amy Mahan, LIRNE.NET Coordinator
Montevideo, Uruguay
Tel: +598.2.410 2979
Fax: +44.870.759 8283

www.LIRNE.net
__________________________________

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