[kictanet] develop the LOCAL outsourcing market
Robert Alai
alai.robert at gmail.com
Tue Feb 12 00:55:42 EAT 2008
Victor
So you also decide to settle scores with us in this forum?
Please dont double speak.
Robert
On Feb 11, 2008 8:51 PM, Victor Maloi <victormaloi3 at gmail.com> wrote:
> Dear All,
> I have tried to restrain from making any comment on the so called
> infringement of rights by the Government through filtering sms and the ban
> on live broadcast. It is amazing that you are barking at a wrong target.
> Dr. Ndemo has clearly stated that the Government does not just slam a ban on
> broadcasters. They used a law that was created by the legislators. Much as
> he tried to have parliament change it in the ninth parliament, he has no
> such powers. Parliament has the powers to change bad laws and we need to
> make them responsible for any bad law that infringes on our rights.
>
> On the SMS, no one has any right to send hate messages to innocent
> citizens and if it requires filtering to give the majority of Kenyans their
> peace, let it be so. In China they have a one child policy but you have not
> seen anyone there argue that the state is infringing on their rights. In
> the USA one cannot marry as many wives as they want yet this can be
> considered by Kenyans as infringement of rights. You have as much right as
> what the society considers harmful to the majority. In Kenya we have men
> who cannot afford to feed themselves but we have allowed them to run lose
> fathering several children from different women. Do you really think these
> kind of men deserve such a right when your security will at risk if the
> children are not taken care of?
>
> In my view people like Simekha are trying to settle scores with the PS.
> It is utterly unprofessional to use such forum to settle scores. Perharps
> Simekha should make it clear what his motives are.
>
> Victor Maloi
>
>
>
> On 11/02/2008, MediaSpeak Africa <mesafric at gmail.com> wrote:
>
> > Marcel,
> >
> > As the Chinese say, a journey of a thousand miles starts with one step.
> > This is true of the fledgling ICT/BPO and related industries in Kenya today.
> >
> > For starters, we are lucky to have people in Government who have the
> > vision to develop the ICT indstry in the country. I say lucky because
> > without visionaries in Government, proposals on ICTs as a whole would be
> > gathering dust in the relevant ministry's shelves since nobody would have
> > wanted to take such a heavy responsibility or have the knowledge to
> > understand the nature of the business.
> >
> > Having said that, and as you say, charity begins at home. Even as we
> > seek for the big bucks overseas, we also need to develop the local BPO
> > business. Something akin to domestic tourism which had been ignored for many
> > years until the Government realised that Kenyans also spend real money (ask
> > Safaricom!)
> >
> > I believe that these are the issues and suggestions that stakeholders
> > will be discussing with the ICT Board in the public consultative fora. In
> > the meantime, there is need for raising awareness of the opportunities in
> > the BPO industry to potential customers like government ministries, large
> > NGOs and big business.
> >
> > Excellent idea right there!
> >
> > Stephen Ndegwa
> >
> >
> > On 11/02/2008, Marcel Werner <marcelcwerner at gmail.com> wrote:
> >
> > > We are encouraged by the developments in the BPO Sector. The recent
> > > meeting between Kenya BPO & Contact Center Society and the ICT Board
> > > revealed steps in the right direction as regards engagement by local
> > > entities and more specifically, Government, in taking the lead in
> > > outsourcing. The positive engagement between the BPO Society and The
> > > Ministry of Special Projects in establishing a call/contact center facility
> > > for the easy access by the displaced and other dis-enfranchised Kenyans
> > > following the recent sad events is a commendable effort.
> > >
> > > I am informed that the Kenya Police was severely constrained and could
> > > hardly cope with the numerous distress calls that it received because of
> > > inadequate technological systems. They may also similarly be looking to
> > > enhance their capability.
> > >
> > > Business Process Outsourcing (BPO) is a healthy practice and common
> > > business sense that helps improve efficiency. Farming out
> > > non-mission-critical tasks to specialised service providers creates jobs.
> > > Not only if the client is off-shore, but also if the client is local and now
> > > more focused on its core business, thereby becoming more competitive and
> > > cost-effective. We have not seen much evidence that we are scouting around
> > > at home for BPO opportunities, more urgent now that the country's
> > > international image has taken a beating during the past few weeks. Those
> > > locally based companies that have capabilities to offer BPO services should
> > > be given more support, also from locally based clients. This is good for the
> > > economy, and good for the BPO industry.
> > >
> > > Positive steps being taken by the Kenya ICT Board in promoting Kenya
> > > as an Outsource destination should be fully supported. More should also be
> > > done by the local business that should equally be encouraged to outsource.
> > > Some, like Safaricom, had made some indications towards outsourcing and
> > > nobody knows where this process ended. The Kenya ICT Board, The Ministry of
> > > ICT and other ICT Sector Associations should be urged to lobby for such
> > > opportunities to be given to local BPO Operators, not only because it
> > > enables job creation in these hard times, but also because it helps
> > > establish a local competence and capability that we need before we embark on
> > > the international leg of selling Kenya as an outsource destination.
> > >
> > > What are the industry players doing in encouraging this? Over to you….
> > >
> > > Marcel Werner, chairman Kenya ICT Federation - www.kif.or.ke
> > >
> > > please send any office correspondence to:
> > > marcelwerner at innovation-africa.net
> > >
> > > _______________________________________________
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> > >
> > > This message was sent to: mesafric at gmail.com
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> > >
> > >
> >
> >
> > --
> > Stephen Ndegwa Mwangi
> > Executive Director
> > MediaSpeak Africa
> > P. O. Box 18154-00100
> > Nairobi GPO
> > Tel.: +254-20-2712309
> > Cell: +254-724-376 883
> > Kenya.
> > _______________________________________________
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> >
>
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