[kictanet] " Houston : We have a problem... "

[aki]

 Thats right, we do and I speak for data.
>
> My sincere apology for the cross posting and am just sharing my
> experience that the situation on network quality in our country is getting
> out of hand. I cannot expect telco CEOs / MDs like the Mr Joseph,
> Mr Saint-Jean or Mr Murray or even from any Network Operators etc to roll up
> their sleeves and go down to their respective Network Centres or Operations
> and reboot caching servers or load balancers!
>
> Network management of data services has reached a point where I'm forced to
> use strong words that either most of kenyan networks are run by people who
> do not undestand them or that there are no quality of service systems in
> place. This is scary given that we hope to provide at least some tiered
> services to a potential audience in the near future. Most technology
> equipment is useless and awaits data entry from skilled operator to turn
> devices into anything meaningful. Are the skilled personell or systems doing
> their jobs? I'd highly recommend to the management of network companies to
> re-evaluate their technologies or even staff and put in place systems that
> allow for real time analysis of their systems and performances. Even a 1%
> packet loss in a modern network is totally unacceptable. Local loop
> latenices must be maintained within 50-200ms and not the 1000-2000ms seen.
> Just one simple question : If it was done right the first time then why keep
> tinkering with it?!
>
> Even if we received some out of the world super submarine fiber, the whole
> process is useless if we cannot maintain/run internal networks to
> international standards. Which leads to a further question : how stable is
> the fiber between Mombasa, Nairobi to kisumu? We need some serious thoughts
> on quality by respective players in the industry so that in future marketing
> as say eg a telecom hub, some investor somewhere does not ask an insulting
> question : how reliable are your networks?
>
> Asante and Happy Jamhuri Day.
>
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