[kictanet] FW:Shell awards outsourcing mega-deal, End user workplace outsourcing on rise
saidimu apale
saidimu at gmail.com
Thu Apr 3 11:34:21 EAT 2008
>
> low-end functions (call centre, data processing, etc) and the high-end
> (software development, IT support etc)
>
IT support, software development as high-end?
Surely we ought to set our standards higher if we're to avoid playing
catch-up forever.
Regards,
Saidi
On Thu, 2008-04-03 at 09:24 +0300, Peres Were wrote:
> I have received this newswire which should make interesting reading to
> those in the BPO sector. We need to build capacity for both the
> low-end functions (call centre, data processing, etc) and the high-end
> (software development, IT support etc) I believe we can do it.
>
>
>
> Peres Were
>
> Managing Director
>
> CASCADE GLOBAL
>
>
>
>
>
> ______________________________________________________________________
> From: outsource Newswire [mailto:newswire at outsourcemagazine.co.uk]
> Sent: 02 April 2008 18:22
> To: pwere at cascadegl.com
> Subject: Wednesday 02 April 2008 - Shell awards outsourcing mega-deal,
> End user workplace outsourcing on rise
>
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> Wednesday 02 April 2008
>
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>
>
>
>
> As the UK
> talks itself
> into a
> recessionary
> frame of mind
> on the back of
> the US banks
> lending money
> to
> impoverished
> 'rednecks' who
> never stood a
> chance of
> paying back
> the debt, it's
> refreshing to
> see that there
> are still some
> old-style
> outsourcing
> mega-deals to
> be seen.
> read more
>
>
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> End user
> workplace
> outsourcing on
> rise
> The market for
> outsourced end
> user workplace
> services
> (EUWS) is
> fairly mature
> in the US and
> Western Europe
> and many
> buy-side
> organizations
> are on their
> second
> contract in
> this area, or
> expecting to
> renew between
> 2008 and 2010.
> read more
>
>
>
>
>
>
>
> Clinton bangs
> anti-outsourcing drum
> Democratic
> presidential
> hopeful
> Hillary
> Clinton is
> still playing
> the
> anti-outsourcing card, now vowing to plug tax loopholes for "freeloader corporations" shipping jobs abroad.
> read more
>
>
>
>
>
>
>
> Threshers
> drinks to
> Thus
> Off licence
> Threshers has
> signed a
> contract with
> telecoms
> provider Thus
> to provide
> communications
> services for
> electronic
> point of sale,
> chip-and-PIN,
> cash, and
> National
> Lottery
> machines.
> read more
>
>
>
>
>
>
>
> KPMG upgrades
> infrasructure
> KPMG has
> signed a
> five-year, £62
> million
> contract to
> upgrade its
> technology
> platform, with
> BT providing
> network
> telephony
> services,
> including
> audio- and
> videoconferencing and managing KPMG's LAN and WAN connections.
> read more
>
>
>
>
>
>
>
> Goldman Sachs
> enters
> Trillium
> running
> Goldman Sachs
> is considering
> entering the
> £1.5 billion
> auction of
> Trillium, the
> outsourcing
> arm of the
> property giant
> Land
> Securities
> after holding
> informal talks
> with the
> private equity
> group Cinven.
> read more
>
>
>
>
>
>
>
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>
>
>
>
> Two unique and
> exclusively
> crafted events
> aimed at the
> changing needs
> of shared
> services and
> outsourcing
> professionals
> around the
> world.
>
> Nordic Shared
> Services and
> Outsourcing
> Forum
> April 28 -
> April 30, 2008
> · Clarion
> Hotel,
> Copenhagen,
> Denmark
>
> The 2nd annual
> Nordic Shared
> Services and
> Outsourcing
> Forum is
> uniquely
> focused on
> addressing the
> challenges
> SSCs in and
> for this
> region face.
> website:
> www.iqpc.com/dk/NordicSSForum
> --------------------------------------------------------------------------------------------
>
> 8th Annual
> Shared
> Services Week
> & Excellence
> Awards
> May 19 - 22,
> 2008 · Meliá
> Sitges,
> Barcelona,
> Spain
> In the last 12
> months do you
> feel you've
> embraced every
> performance
> improvement
> and cost
> saving option
> you wanted to?
> Are you truly
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> your SSOs
> development
> and 100%
> confident that
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> continue to
> sustain
> further costs
> savings?
> website:
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> --------------------------------------------------------------------------------------------
>
> For more SSON
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> you would like
> to become a
> member of the
> SSON, please
> contact us on:
> website: www.sharedservicesnetwork.com
> email:
> enquire at iqpc.co.uk
> Phone: +44
> (0)207 368
> 9300
>
>
> ______________
>
>
>
> Gartner
> Outsourcing &
> IT Services
> Summit 2008
>
>
>
> Making
> intelligent
> business
> process
> outsourcing
> (BPO)
> decisions
> involves
> organizations
> prioritizing
> their BPO
> drivers,
> learning how
> to fully
> leverage new
> delivery
> models, get
> the right
> supplier for
> the job and
> then learning
> how to work
> with them over
> time. At the
> same time, BPO
> service
> providers must
> invest in
> streamlining
> global-
> sourcing
> delivery
> networks and
> creating
> industry-
> relevant
> solutions.
>
> The Gartner
> Outsourcing &
> IT Services
> Summit focuses
> on current
> critical
> issues for
> prospective
> buyers with
> recommendations for practical steps that will help you cut through the hype and bring clarity to your BPO decision making. BPO presentations include:
>
> Business
> Process
> Outsourcing:
> Transitioning
> to the Future
> Creating an
> Integrated BPO
> Strategy
> Human
> Resources BPO:
> Think
> Globally, Act
> Locally
> Finance and
> Accounting
> BPO: Is It
> Worth It?
>
> Click here to
> view the full
> agenda.
>
> The Summit
> also focuses
> on
> multisourcing,
> alternative
> delivery
> models,
> sourcing
> strategies,
> gaining
> visibility
> into KPI's,
> change
> management,
> getting
> contracts
> right,
> contract &
> deal
> negotiations,
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> governance
> structure, key
> issues in the
> service
> provider
> marketplace,
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> for managing
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> providers and
> the current
> top 30
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> locations to
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> of vendors
> global
> delivery
> locations.
>
> Set across
> three days,
> with over 70
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> topics, 25
> Gartner
> analysts, a
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> Financial
> Services,
> end-user case
> studies from
> AstraZeneca,
> Financial
> Services
> Authority
> (FSA), ING,
> Novartis,
> don't miss
> this unique
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> strategy is on
> the right
> path!
>
> Off expires
> shortly!
> Register
> before 4 April
> using code
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>
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> ______________
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>
>
>
>
> OutsourceWorld
> London 2008 -
> Conference and
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> 16-17 April,
> Excel, London
> Find
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> cheaper,
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> www.outsourceworld.com/london
>
> The
> Conference:
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> Outsourcing in
> an Age of
> Globalisation
> and
> Innovation'
> Topics include
> Global Service
> Delivery,
> Innovation:
> The Rise of
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> Sourcing,
> Rightshoring,
> Hot
> Destination
> Guides. With
> Tim Mann,
> Skandia;
> Stephen Hand,
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> Register;
> Thomas Meyer,
> Deutsche Bank
> Research; Mark
> Kobayashi-Hillary, Dr Richard Sykes, Tim Palmer - NOA's Outsourcing Professional of the Year 2007.
>
> GBP150
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> The FREE
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> Pavilions from
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> Download
> Brochure
>
>
> ______________
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> Shell awards
> outsourcing
> mega-deal
> Royal Dutch
> Shell (Shell)
> has signed
> three separate
> contracts with
> AT&T, EDS and
> T-Systems to
> manage a major
> part of its IT
> infrastructure
> and
> telecommunications services over the next five years in a contract worth around $4 billion - the largest outsourcing contract ever awarded by a European-headquartered company.
> read more
>
>
>
>
>
>
>
> Accenture
> avoids credit
> crunch
> Accenture
> avoided the
> credit crunch
> by posting
> strong
> quarterly
> profits
> fuelled by
> continued
> investment
> from financial
> services
> companies. Net
> income in
> Accenture's
> fiscal second
> quarter rose
> 37 percent to
> $406.6 million
> from $296.7
> million in the
> same period a
> year ago. New
> bookings for
> the quarter
> were $6.44
> billion, which
> included
> record
> consulting
> bookings of
> $3.79 billion.
> read more
>
>
>
>
>
>
>
> Genpact turns
> in solid 2007
> Genpact
> reported
> positive
> results for
> the fourth
> quarter and
> year ended
> December 31,
> 2007 and has
> plans for
> international
> expansion.
> read more
>
>
>
>
>
>
>
> NOA Round-Up
> http://www.noa.co.uk
>
>
>
>
> NOA logo
>
>
>
>
>
>
>
>
> Content
> provided by
> The National
> Outsourcing
> Association
>
> Telecoms
> companies
> outsourcing to
> telecoms companies!
>
>
> It has
> recently been
> reported that
> Virgin Media
> and rival
> broadcaster
> BSkyB have
> resumed
> high-level
> talks in an
> attempt to
> resolve the
> dispute that
> led to Virgin
> removing Sky
> channels from
> its pay-TV
> platform.
> However, a
> resolution to
> the dispute
> looks some way
> off and the
> fight for the
> home TV market
> looks set to
> continue into
> the near
> future. Given
> this fierce
> competition,
> leading
> players in the
> telecommunications industry are desperately looking for ways to tighten their belts in an attempt to gain the upper hand over their rivals. With this in mind, Virgin's recent network deal with BT Wholesale suggests that companies are looking to outsourcing both as a way of cost-saving and improving efficiency.
>
> The £98
> million
> network deal
> between Virgin
> and BT
> Wholesale
> signifies how
> the
> telecommunications industry is moving forward. The deal will see BT Wholesale manage the operation and maintenance of Virgin's fixed-line switching network, along with a number of existing support contracts. 184 Virgin Media staff will be transferred to BT, saving costs in both wages and training.
>
> Outsourcing
> within the
> telecommunications industry has traditionally been focused on non-telecoms based companies outsourcing their telecoms needs to companies like BT. Of course, this outsourcing of telecoms infrastructure and telecoms management continues, because for companies that are not in the telecoms space, this is most certainly not a core competency. However, the BT-Virgin deal has heralded a new era of telecoms outsourcing as companies within the telecoms industry look to outsource different elements of their service which they do not specialise in - Virgin's speciality is not in network infrastructure and therefore this outsourcing was a common sense, albeit innovative, decision.
>
>
>
> NOA Events
>
>
> 9th April 2008
> - Masterclass
> on Procure,
> Norton Rose,
> London
> 29th April
> 2008 -
> Customer
> experience and
> outsourcing
> governance,
> Slaughter
> and May,
> London
>
>
> For more
> information or
> to register
> please email
> admin at noa.co.uk or call +44 (0) 20 7292 8686
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> Note from the
> Editor
>
>
> Shell awards
> outsourcing
> mega-deal
>
>
> End user
> workplace
> outsourcing on
> rise
>
>
> Accenture
> avoids credit
> crunch
>
>
> Clinton bangs
> anti-outsourcing drum
>
>
> Genpact turns
> in solid 2007
>
>
> Threshers
> drinks to
> Thus
>
>
> NOA Round-Up
>
>
> KPMG upgrades
> infrasructure
>
>
> Goldman Sachs
> enters
> Trillium
> running
>
>
> SSO Network
>
>
> Mastering
> Multisourcing
> - A Business
> Imperative
>
>
> OutsourceWorld
> London 2008
>
>
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saidimu apale <saidimu at gmail.com>
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