[kictanet] Communication Tariffs

brian brian at caret.net
Tue Jun 26 16:14:47 EAT 2007


Hi,

What does:
ICT Consumers Association of Kenya (now refused certificate)

mean?

Brian

On Tue, 26 Jun 2007 13:28:25 +0200, Alex Gakuru <alex.gakuru at yahoo.com> wrote:
> Hello All,
> 
> The consumer network has a problem and we are
> wondering if you may be able to assist.
> 
> We are aware that consumers do not have tariffs
> information sufficiently; permanently, readily and
> freely available and they end up incurring
> communication costs they could have avoided
> had that information existed.
> 
> In addressing this problem, last week we wrote
> to Safaricom, Celtel and Telkom asking them to
> provide us with their current comprehensive tariffs
> to enable us compare contrast and independently
> and freely advice consumers on the best priced
> offerings, and on regular basis.
> 
> We intend(ed) to publish the comparative analysis
> at a website, print brochures post to mailing list
> among other dissemination avenues.
> 
> We copied that email to CCK to observe protocol
> 
> However, only Safaricom sent us this data(on the
> same day), but Telkom and Celtel have continue
> ignoring ou request even declined to reply the
> email. We requested CCK to assist us but we
> are yet to receive, if at all, the help.
> 
> We are further questioning the urgency, need and
> importance CCK gav to purchasing their shs 50
> million call drop monitoring equipment and
> wondering if really it was no just meant to "assist"
> consumers stay connected to exorbitant calls
> cost, considering that when we ask then to help
> consumers with a simple cost-free support they
> fail us.
> 
> We need your ideas on how we can arrest
> renegade pricing cost in Kenya because it
> appears those legally tasked to protect
> consumers are not doing as much as they
> should.
> 
> All ideas and suggestion on what we should
> do are most welcome.
> 
> Alex Gakuru
> ICT Consumers Association of Kenya (now refused certificate)
> 
> 
>      
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