[kictanet] Kibaki names ombudsman to hear complaints

[Alex Gakuru]

[Complaint No.1 ICT Consumer Protection. we shall
surely turn up as soon as they assume office]  

Story by NATION Reporter
Publication Date: 6/22/2007

President Kibaki yesterday appointed an ombudsman to
deal with public complaints.

The Public Complaints Standing Committee will be
chaired by Mr James Simani, an advocate of the High
Court of Kenya.

The President also appointed Mr Peter Migwi Karing’u,
Ms Grace Barbara Ngele Madoka and Ms Nafisa Abdirahman
Abass as members of the committee.

The appointments will run for three years. 

Mr Karing’u and Ms Madoka are advocates of the High
Court of Kenya while Ms Abass is a holder of Masters
of Business Administration (MBA).

A Kenya Gazette notice issued later said the committee
will have a chairman appointed by the President and a
vice-chairman by the committee. 

It shall also have not more that three members
appointed by the President following recommendations
from Justice minister. It shall also have a director
appointed by the minister and who shall be its
secretary.

The committee is required to promote alternative
dispute resolution through mediation.

It is further mandated to publish quarterly reports on
complaints received and action taken.

The committee is answerable to the President and could
use previous investigation reports in its work.

The establishment of the public complaints committee
is geared towards enhancing good governance,
management and administration in public institutions,
a statement from the Presidential Press Service said.

The functions of the committee include receiving,
registering, sorting, classifying and documenting all
complaints against public officials in ministries,
parastatals, statutory bodies and other public
institutions, it added.

In some jurisdictions, including West Australian
State, the ombudsman is referred to as the
“Parliamentary Commissioner”. 


http://www.nationmedia.com/dailynation/nmgcontententry.asp?category_id=2&newsid=100842



       
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