[kictanet] Interactive Voice Response System (IVRS)

Solomon Mbũrũ Kamau solo.mburu at gmail.com
Thu Jun 14 18:10:16 EAT 2012


Dear Esther,

Just asking, is this number toll free from all networks in Kenya?

Kudos for this initiative.
Now I can see the government 'coming' much closer to me.


Asante sana



On 14 June 2012 16:51, Esther Wanjau <esther_wanjau at yahoo.com> wrote:

> Thank you very much Waudo!
>
>
>
> Esther Wanjau
> Directorate of e-Government
> Presidency & Cabinet Affairs Office
>
> email: esther.wanjau at kenya.go.ke
>
> --- On *Thu, 6/14/12, waudo siganga <emailsignet at mailcan.com>* wrote:
>
>
> From: waudo siganga <emailsignet at mailcan.com>
> Subject: Re: [kictanet] Interactive Voice Response System (IVRS)
> To: "Esther Wanjau" <esther_wanjau at yahoo.com>
> Cc: "KICTAnet ICT Policy Discussions" <kictanet at lists.kictanet.or.ke>
> Date: Thursday, June 14, 2012, 6:43 AM
>
>
>   Congratulations to you and the e-gov team for these developments Esther.
>
>
>  On Thu, Jun 14, 2012, at 06:38 AM, Esther Wanjau wrote:
>
>   Dear All,
>
> The Directorate of e-Government has developed an Interactive Voice
> Response System (IVRS) geared towards providing information about the
> services provided by the Government to the public. This is departure from
> the traditional methods of providing this information like through the
> media (print and electronic), or physical enquiries from where the services
> are provided. It is a mobile based application where the citizens can get
> this information. It is a one-stop-shop. The system has been motivated by
> the high number of citizens (over 65%) with the access to the mobile phones
> as well as the changing communication channels.
>
> Please call 0900007282 from from your phone to get government services.
> For more information please visit www.e-government.go.ke.  Let us have
> some feedback.
>
>
> Esther Wanjau
> Directorate of e-Government
> Presidency & Cabinet Affairs Office
>
> email: esther.wanjau at kenya.go.ke
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> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
> for people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people's times and bandwidth,
> share knowledge, don't flame or abuse or personalize, respect privacy, do
> not spam, do not market your wares or qualifications.
>
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